Information, Communication and Learning Technologies and Widening Participation

Terminology

In the Further Education (FE) sector context, the acronym ILT is understood as ‘Information and Learning Technologies’ and used rather than the acronym C&IT which signifies ‘Communications and Information Technologies’ to the higher education (HE) sector where the acronym ILT is understood as ‘Institute for Learning and Teaching’. In this paper the acronym ICLT will be used to signify Information, Communication and Learning Technologies and will concern itself mainly with computer based technologies.
 

Audience

This document provides information about how ICLT can help teaching and learning and widening participation and is of relevance and value for students, academic staff, support staff and senior managers. Legislation requires reasonable adjustments to be made to ensure that people who are disabled are not put at a substantial disadvantage in accessing education services and this document provides relevant advice.
 


Dr Mike Wald:  Director
Southern Higher & Further Education Collaboration (SHFEC)
Widening Participation Project


Link to individual document sections for easier on-screen reading

 

Contents

1. Overview Of How ICLT Can Help Students And Staff.

2. Inclusive Approach To Learning And Teaching.

3. Accessible Learning Material And Information.

4. Staff And Student Training.

5. Examinations And Assessment.

6. Collaboration.

7. Access To Support, Facilities And Resources.

8. Support Technologies And Learning Resources.

9. Assessment Of Disability And Needs.

10. Student Feedback.

11. Study Skills.

12. Students With Unseen Disabilities.

13. FE/HE Transition.

14. Appendix A: Accessible Electronic Learning Material And Information.

15. Appendix B: On-line Web Based Learning.

16. Appendix C: Using Speech Recognition To Assist Teaching And Learning.

17. Appendix D: HEFCE Ref 99/60a October 1999.

18. Appendix E: Supporting Students With Visual Disabilities.

19. Appendix F: Supporting Students With Hearing Disabilities.

20. Appendix G: Supporting Students With Dyslexia.

21. Appendix H: FE/HE Collaboration On Assessments Of Needs And C&IT Support.

22. Appendix I: Supporting Students with Autism & Asperger’s Syndrome.

23. Appendix J: Supporting Learning Styles And Preferences.

24. Appendix K: Accessibility of Media & Formats.

25. Appendix L: Supporting Music.

26. Appendix M: Supporting Arts.

27. Appendix N: Supporting Theology/Religious Studies (TRS) and Philosophy.

28. Appendix O: Supporting Chemistry .

29. Appendix P: Supporting Science, Engineering and Mathematics.

30. Appendix Q: Supporting Economics.

31. Appendix R: Supporting English .

32. Appendix S: ‘Digital Divides’.

33. Appendix T: Video/Computer Games.

34. Appendix U: Broadband .

35. Appendix V: Wireless Local Area Networks.

LINKS to other SHFEC website sections

1. Overview Of How ICLT Can Help Students And Staff

Learning with and about ICLT can help students learn the transferable skills of finding, organising, analysing and communicating information as well as learning specific subject knowledge.  ICLT can support students’ preferred learning styles using multimedia, audio, video and text as well as providing information in accessible formats (See Appendix A) for students with disabilities.

ICLT can help widen participation by providing flexible, inclusive and supportive approaches to learning, teaching and assessment. Advice and guidance on learning and studying can take account of students’ diverse experience, needs and learning styles by, for example, differentiating between those requiring further development of knowledge and skills and those with specific learning difficulties who may gain particular benefit from ICLT aiding visualisation, memory and presentation. The use of support software and specialist equipment can help students with specific learning difficulties or disabilities obtain the level of literacy appropriate for their courses.

For learning technologies to help remove barriers of access, location, time, pace and rate they must be accessible and available for all. Access to on-line resource materials may reduce some print costs although an extensive range of materials and resources, facilities and support is required. Resource requirements and room layout for class teaching and group work can differ from those for self-directed learning.

On-line learning (See Appendix B) with appropriate provision of effective advice and support can provide a less-threatening re-entry for those who have been unsuccessful in earlier learning, and can help them rediscover the enjoyment of learning and gain confidence, commitment and motivation. Collaborative learning and on-line tutorials can enable tutors and students to link up for mutual support and enhance learning, feedback and monitoring of progression. Computer based multimedia simulations can encourage active participation. ICLT can help students to develop ideas, and analyse, synthesise and present information as well as providing well organised and structured notes and course material for students unable to attend sessions or who find it difficult to take notes while watching, listening and thinking. Speech recognition (See Appendix C) is a new emerging technology that can help remove barriers to writing for students and also be used to provide real time text transcription and hard copy notes in lectures.

The Higher Education Funding Council have noted the importance of C&IT to widen participation in HE and FE and also the lack of material specifically designed to assist learners with learning difficulties or disabilities (See Appendix D).

General ICLT issues are similar for all students and staff although disabled students and staff might depend more on their computer and any specialist assistive hardware and software and so might require more urgent technical support.

ICLT can be used to:
i. Facilitate and develop literacy skills, communication and expression and encourage social interaction and discussion and collaborative working of both students and staff through wordprocessing, desk top and web publishing, email and fax, audio and video communication, music, graphics and multimedia.

ii. Transfer paper based materials into electronic form for storage and editing using scanners and Optical Character Recognition (OCR).

iii. Improve presentation and hold interest and attention using clip art with appropriate accessible electronic text captions and descriptions.

iv. Extend possibilities to obtain, search, find and analyse and interpret information and develop knowledge, understanding, concepts, language and reading through computer based and on-line information, tutorials and simulations.

v. Develop and enhance thinking, decision making and problem solving skills through simulations, modelling, programming, spreadsheets, statistical packages, databases, measurement and control technology.

vi. Increase access for disabled students and staff by presenting material in accessible formats with appropriate assistive and enabling technologies.

vii. Simplify complex ideas and make abstract concepts more concrete through interactive multimedia and simulations of difficult, expensive, dangerous or time consuming activities.

viii. Create a safe, non-threatening environment for learning which encourages experimentation through working at your own pace without fear of permanent mistakes.

ix. Meet individual needs and build confidence and self esteem and personal development through succeeding at something with high prestige value.

x. Encourage social interaction, discussion and collaborative working of both students and staff.

xi. Stimulate the enjoyment of learning, enhancing motivation through interactive multimedia, simulations and ‘games’.

xii. Gain IT skills, knowledge and experience.

xiii. Help understand past, present and potential future effects of ICLT on society.

xiv. Help understand the potential and limitations of ICLT and to make informed decisions about when it is appropriate to use ICLT and what human qualities it cannot replicated or enhance.

xv. Help teachers and lecturers teach, author, present, administrate, assess and analyse.

xvi. Help students learn for themselves, with self assessment and feedback to help know how they are doing. (Learning to use computers can often be accomplished by learning through doing and trial and error. Rather than try and learn everything about an application it is often easier to first learn what you need to know to do the job and then find out if there are other features that might be helpful)

xvii. Obtain feedback through questionnaires and surveys, both printed or email/web-based.
 

2. Inclusive Approach To Learning And Teaching

An inclusive approach to learning and teaching that aims to meet every individual student’s learning requirements would benefit all students and not only those who declare their disability or are able to get funding through the Disabled Student Allowance (HE) or additional support units (FE). For example, using ICLT to provide copies of lecture notes and visual aids (e.g. overhead transparencies) in advance of a lecture can be beneficial to all students since:

i. Some students can be absent through ill health or accidents.

ii. Some students may concentrate better on the lecture if they don’t have to worry about writing everything down in their notes.

iii. Blind students may need to get notes Brailled or recorded.

iv. Deaf students may not be able to look down to take notes if they need to lipread the speaker or watch an interpreter.

v. Dyslexic students may find notetaking difficult.

vi. Some students may not physically be able to take notes.

vii. Interpreters, notetakers, transcribers etc can be prepared for context and technical terms.

All academic and technical support staff should plan and use teaching and learning strategies which make the delivery of programmes as inclusive as possible. There are many teaching strategies that can be seen as good teaching practice for all academic staff as they assist the majority of students in addition to assisting students with disabilities and these include using ICLT to:

viii. Provide accessible copies of lectures notes and visual aids in advance (e.g. in electronic form).

ix. Help provide sessions on study-skills and the organisation of work in HE.

x. Provide clear and appropriate tutor feedback including distinguishing between feedback on content and presentation of submitted work.

xi. Obtain student feedback to check that sessions have been understood.

xii. Provide booklists in good time with essential texts indicated (this can especially assist students requiring Brailled or recorded versions).

xiii. Assist class participation for students who have difficulty with speaking, reading or writing in ways other than reading aloud or writing on the board etc.

xiv. Help develop the use of clear and unambiguous English in both spoken and written communication  (this can especially help recording, interpreting, transcribing etc).

xv. Provide alternative ways of completing group assignments for students who find it difficult to work in a group.

xvi. Help provide clear visual aids (reading out the text of and describing the graphics of any visual aids or demonstrations can be of particular benefit to students with visual problems and those recording lectures for later transcription as well as those who can’t see because of an obstructed view, poor lighting or distance from the visual aid etc.)

xvii. Help be flexible and supportive for students who may need to miss sessions (e.g. for medical reasons).

xviii. Give students adequate and accessible notice of any change in arrangements (e.g. going on field work) so they can make appropriate arrangements.

xix. Make individual adaptations to delivery that are appropriate for particular students and getting feedback from individual students about their requirements and any changes that would help them.
 

3. Accessible Learning Material And Information (See Appendix A)

The Institution’s publicity, programme details and general information should be accessible to people with disabilities and describe the opportunities for disabled students to participate. Institutions should therefore give consideration to issues concerning the design of accessible, barrier free information for students; this includes information on course structure, as well as an Institutions’ support facilities. This means that an Institution's information should be available in a variety of formats (e.g. large print, disk, Braille, audiocassette).  Diagrams and maps should also be available in alternative formats (including verbal descriptions and tactile diagrams) and prospective students should be able to access any information using their own computer. Remote Access to view an institution’s facilities is important for those who are for whatever reason, unable to attend open days or informal visits.

It is important that the design, development and provision of electronic information, learning materials and courseware does not present barriers to access for students with disabilities and learning difficulties and so institutions should ensure all courseware, learning materials and information is fully accessible. Electronically stored information can be more accessible than paper based information (e.g. in pigeon holes, on notice boards, in letters, posters, handouts, or course notes) as they can be accessed in the most appropriate format and location. Accessible design of courseware will help remove barriers in conjunction with appropriate enabling and assistive software and hardware. ICLT can simplify the provision of lecture and course notes in advance, which is a great help to students and support staff. Institutions however need to think carefully about the structure of their courses, tutorial support, resources and staff development when replacing large lectures and seminars and conventional teaching and learning materials by computer based learning as inaccessible computer based courseware may actually restrict access. Approval or validation of programmes should include well informed consideration of the use of ICLT and technical support requirements of disabled students to ensure there are no unnecessary barriers to access and the delivery of programmes is as inclusive as possible. Sufficient accessible information should be provided to enable disabled students to make an informed choice of appropriate programmes and courses. All staff who advise students should be aware of any aspects of courses that may be inaccessible to students with particular disabilities and how ICLT may help.
 

4. Staff And Student Training

ICLT can be used to provide flexible staff development as it is important that staff should know and understand the learning implications of any disabilities of the students they teach. Institutions should ensure that there are sufficient designated members of staff with appropriate skills, experience and training to provide timely and accurate specialist ICLT advice and support to all students and to the staff who work with them. Staff development is required throughout the institution for those responsible for, or involved in, designing, providing or purchasing computer-based curriculum materials (i.e. information, learning materials and courseware) While technology and resources are important, if students or staff do not have the necessary knowledge about the equipment it will not be used. Training of students and staff is therefore essential for success.
 

5. Examinations And Assessment

ICLT can assist assessment and examination policies, practices and procedures in providing disabled students with the same opportunity as their peers to demonstrate the achievement of learning outcomes. Arrangements for the provision of specialist equipment need advance planning and discussion with the students. Computing and technical support may be required for supporting presentation of the examination and ensuring availability of appropriate hardware and software. Institutions may find it valuable to consider the actual purpose and value of exams and the issues involved in allowing the use of computers for all students, especially with the increase in on-line learning. The preferred method of presentation of the examination questions may be Braille, large print, in tactile form, or on audio-tape and choice as to the preferred method of answering may be handwriting, word-processing, dictation or in Braille (which requires transcription before marking).  Accommodation should be appropriate with sufficient desk space for equipment, electrical sockets and lighting.  Large print versions of papers should be created directly using a computer as an enlarged copy using a photocopier is not usually helpful because the quality of the printing declines and letters become fuzzy, and the amount of white space increases in proportion to the font size and so can be more difficult to read for those with a reduced field of vision.  An example of alternative examination arrangements is permitting students whose handwriting is slow and/or very poor in quality to prepare and present their responses using a personal computer and word processing package with a printer

6. Collaboration (See Appendix H)

Collaboration (e.g. SHFEC) through sharing knowledge, experience, good practice and resources can enhance and support many of the aspects of using ICLT to assist learning and teaching described in this document, including designing accessible computer-based curriculum materials. A Collaborative approach would for example mean that not every institution would need an expert in a particular piece of enabling or assistive hardware or software. It is important to note that even if an institution was able to provide support for particular packages installed on its system, a student at that institution might use an alternative package for which that institution had no IT support or expertise. A collaborative approach can ensure a greater range of expertise is available to provide common standards of ICLT assessments, equipment, software, training and support to students and ensure that recommendations are appropriate and quickly implemented with quality assurance and monitoring of support.

This approach allows institutions to plan ahead concerning all aspects of support rather than respond purely reactively and students can begin their course in the knowledge that support is available. Some of the advantages of a collaborative approach rather than through the institution working in isolation are that common standards can be developed and scarce and expensive resources can be targeted more efficiently and effectively so that not every institution in the Consortium needs to provide every service and have all the equipment, resources and people skilled and trained and available to operate and support it. The institutions could for example work together to organise and provide Braille transcription. The numbers of students with a particular disability may vary from year to year in individual institutions. If students are dependent on technology and it breaks down (e.g. Braille embosser) then a collaborative approach can ensure the service can continue.
 

7. Access To Support, Facilities And Resources

ICLT can help ensure all academic facilities and support services are accessible to disabled students (including for example the library, IT facilities and the careers service) The physical location of equipment may be in the library or learning resources areas, at the user’s home/residence or carried around by the user.

An inclusive ‘design for all’ approach that involves ensuring all facilities and resources are designed to be accessible to all students requires support staff available and trained to support all students including students with disabilities. There is a need to consider how students with disabilities can get priority availability of support resources and services. Designing facilities to be accessible to all students provides students with a wider choice of places to work alongside their peers. Many solutions that benefit students with disabilities can benefit all students (e.g. everybody can have a temporary disability such as breaking an arm or leg) Siting any special support technologies or learning resources within existing services has the advantage that all students can be integrated and this reduces feelings of isolation. Equipment could be utilised more fully and study support could be available to all students. Possible disadvantages include the organisation of priority availability of resources and services.

Some students might prefer in addition a separate room for the computers with specialist software installed. If special separate facilities and resources are provided for students with disabilities, access needs to be as flexible as possible with support staff trained and available to assist with the use of the equipment. To allow flexible access it is important to be able to ensure students can access network resources although it may appear simpler to install special enabling hardware and software on stand-alone machines. Establishing a special learning resource centre and/or assistive technology centre for students with specific learning difficulties or disabilities can allow resources and support to be targeted although students have less choice over location for working. If this is a private area confidential interviews can take place. A designated room for equipment and specialist support staff has the advantage that it can be easy to access and monitor and guidance on using the equipment and any additional support on study skills can be given without disrupting other students’ study. Possible disadvantages include isolating students, and being regarded as a “Ghetto” so that students may not want to be seen going into this “special” area.

Although technology cannot overcome every barrier it is often a central part of an individual’s support. Access to any resource centres needs to be as flexible as possible with staff available to assist with the use of the equipment if students with particular needs will be using it as their main location for study. Staff will need to also be able to support the requirements of individual students to use ICLT to help succeed in practical and laboratory sessions.
 

7.1 Remote Working And Accessible Teaching Rooms

Students unable to access teaching rooms or resource areas can be accommodated through provision of remote access from an alternative, accessible location and the use of video and data conferencing technologies, which can also be used to provide remote interpreting or transcription services. Remote access to networked material including the library's catalogue is important as student may be dependent on a number of special devices which may not be as easy to use in a library environment as in the home/residence. An accessible computerised catalogue is necessary in order to give all students the choice between searching for information themselves or asking the library staff for assistance. Microfiche materials are not always easy to make accessible.  Video and data conferencing can also enable students to take courses not offered at a particular location and enable co-operative learning and collaboration between groups of students and staff. Wireless networking technologies can facilitate very flexible access (e.g. outreach)
 

7.2 Health And Safety Considerations

It is important to ensure that all staff understand the need to maintain a healthy and safe working environment that does not cause problems such as RSI (Repetitive Strain Injury) / WRULD (Work Related Upper Limb Disorder) and where required appropriate technologies are available (e.g. speech recognition, ergonomic keyboards, alternative pointer systems). Environmental considerations include such issues as lighting, air conditioning, noise levels, positioning of monitor and keyboard, chairs, work surface heights, space for books etc. around workstations. The use of sound and speech needs consideration of noise levels and the use of headphones and separate work areas. Brailing embosser equipment requires noise reduction enclosures.
 

8. Support Technologies And Learning Resources

The use of support technologies and learning resources can be of particular benefit in maximising access to learning for many students with disabilities. The installation, maintenance and use of appropriate enabling and assistive hardware and software needs to be supported by staff who have appropriate training and time. Some students may not have access to appropriate resources at home and so flexible access to appropriate resources (e.g. 24hrs/day and 7 days a week) and loans of laptop computers may be helpful.

Some technologies are of particular value for certain students (i.e. Blind students (See Appendix E) might require tactile diagrams produced using special paper and machines and a Braille embosser for embossing digitally stored material) while other technologies have the potential to benefit a wider range of students. Technical staff should have the appropriate training and time available to be able to support technologies which are of particular value for disabled students including:
i. Braille embosser
ii. tactile diagram maker
iii. closed circuit television (CCTV)
iv. special screens
v. enlarging software
vi. captioning/subtitles
vii. real time verbatim transcription systems
viii. electronic notetaking
ix. remote real time communication support (providing transcription or interpreting services remotely using ISDN, computer networks, telephone lines,  and mobile phones appropriately)
x. text telephones
xi. technological aids to hearing e.g. radio aids, radio microphone transmitter and 'neck loop', infra red systems
xii. scanners/OCR systems
xiii. text to speech systems
xiv. speech recognition
xv. tape recording
xvi. special input devices and utilities (this may include alternative and emulated keyboards and alternative ‘pointing’ devices)
xvii. user adjustable accessibility options and other possible useful adjustments/facilities including changing colours, cursor size, mouse speeds, mouse trails and font size and style; highlighting portions of text; displaying one word or line at a time or narrow or wide margins; using a keyguard, a wrist rest, an anti-glare screen and a copy holder with guides.
xviii. support applications (e.g. spelling and grammar checking, mindmapping)
 

8.1 Enlarging Software and Hardware

Apart from existing Braille materials and large print books, library and information services for students with visual disabilities are very dependent on various sorts of equipment to make text or graphics larger including:
i. Closed Circuit Television (CCTV) for accessing printed materials
ii. Special high resolution and/or larger screens that makes the text on the screen clearer and larger
iii. Enlarging Software that enlarges text on the screen for use by students with less vision than those who can cope with special screens
 

8.2 Technologies Supporting Students with Hearing Disabilities (See Appendix F)

Students with hearing disabilities may benefit from:
i. Ensuring that information provided in audio format (i.e. sound or speech) on all media (e.g. television, videos, CD-ROMS, WWW pages) is also provided in a visual medium (i.e. BSL or text captioning/subtitles) will ensure it is accessible for students with hearing disabilities. Commercial subtitling/captioning rates are high and a cheaper, simpler approach sufficient to support students in HE may be undertaken in-house. Many TV programmes are subtitled for deaf people and can be recorded and replayed using available technology.
ii. Real Time Verbatim Transcription Systems
iii. Electronic Notetaking
iv. Remote Real Time Communication Support (Providing transcription or interpreting services remotely using ISDN lines or a fast computer network or standard telephone lines, data networks, or mobile phones.)
v. Text Telephones
vi. Technological Aids to Hearing e.g. Radio aids, radio microphone transmitter and 'neck loop' infra red systems
 

8.3 Technologies Supporting Dyslexic Students (See Appendix G)

Dyslexic students may benefit from:
i. Scanner/OCR Systems
ii. Speech recognition
iii. Synthetic speech readback
iv. Spelling, grammar checking, dictionaries, thesaurus, mindmapping, planning and outlining applications
 

8.4 Scanners/OCR Systems

A scanner/OCR system consists of an optical scanner, a computer with Optical Character Recognition software and speech and/or Refreshable Braille Display output. The system can either be a stand-alone system or part of a general PC-workstation and the text can be scanned onto a disc and/or printed out on a Braille printer. Some systems can be used by students with no vision and others by students with some vision but difficulty with reading print.
 

8.5 Synthetic Speech

A screen reading programme and a speech synthesiser can be installed in a computer and the user can have the text on the screen read aloud. The quality of synthetic speech may depend on the synthesiser. The use of some of the existing screen reading programmes for computers can be rather complicated for ‘occasional’ users. Screen readers are designed for students unable to ‘navigate’ the screen, while text to speech software can be used by those only unable to easily read what is written.
 

8.6 Speech Recognition (See Appendix C)

Some students may find speech recognition software useful for dictating information to the computer. It is important to be able to have the opportunity to try out and compare systems and find the most appropriate solution. Speech recognition can also be of value for staff for producing information and for real-time text transcription of lectures.
 

8.7 Tape Recording

Cassette recorders can be used by practically all types of users to read materials onto cassette or recording classes/lectures and to make personal notes. Tape recording of lectures can allow transcription to occur after the event.
 

8.8 Special Input Devices and Utilities

Students whose disabilities make their use of standard keyboards or mice difficult or impossible can benefit from the use of enabling and assistive hardware and software. This may include alternative and emulated keyboards (e.g. ergonomic keyboards; one handed keyboards; large, small or miniature keyboards; switch operated scanning keyboards; on screen keyboards) and alternative ‘pointing’ devices (programmable and left handed mice, joysticks, trackballs, trackpads, headpointing systems)
 

8.9 Accessibility Options And Other Adjustments/Facilities

User adjustable accessibility options are available within the standard operating system and can be easily set up to include:
i. ‘sticky keys’ allowing required simultaneous key presses to be entered by pressing one key at a time
ii. key ‘bounce’ or  repeat rate for those with ‘tremor’ or who have difficulty timing their key presses or releases
iii. key lock sounds for those having difficulty seeing the key lock lights on the keyboard
iv. visual warnings when a program makes a sound for students with hearing disabilities or of benefit for everyone when no sound output is unavailable
v. high contrast colour schemes to assist students who have difficulty identifying low contrasts
vi. ‘mouse keys’ to allow the pointer to be controlled by pressing keys on the numeric keypad

There are many other possible useful adjustments/facilities including changing colours, cursor size, mouse speeds, mouse trails and font size and style; highlighting portions of text; displaying one word or line at a time or narrow or wide margins; using a keyguard, a wrist rest, an anti-glare screen and a copy holder with guides.
 

8.10 Support Applications

In addition to the spelling and grammar checking, dictionaries and thesaurus now included with many standard word processing packages, further supportive applications or utilities are available that can provide facilities such as word prediction, abbreviation expansion, keyboard remapping, word banks, planning and outlining support.
 

9. Assessment of Disability and Needs (See Appendix H)

 

9.1 Purpose of Assessment

Assessments of a student’s disability and needs may be made:

i) to inform decisions about admissions including making recommendations about institutional equipment, resources and estates provision and study needs and strategies. Assessments for this purpose are the responsibility of the institution.

ii) to inform decisions about Disabled Student Allowance (DSA) entitlement and recommendations to the local education authority (LEA) about individual equipment and support to be funded through the DSA. Assessments for this purpose are often organised by the institution, but can also be undertaken by people and organisations external to and independent of the institution although the institution still needs to be consulted.

Although assessments for the purpose of making recommendations to the LEA regarding DSAs are not identical to assessments to decide on the student’s needs for the purpose of admission decisions it would appear a sensible use of everybody’s time and resources if any common assessment processes were not unnecessarily repeated and information was shared wherever possible. Many students will also already have had assessments of their disability and needs while at school or college.

Since a student may apply to and receive offers from more than one institution, one efficient approach could be for students and institutions to agree to share assessment information and reports. Collaborating with schools and colleges to share information and ensure confidence in assessment standards, criteria and codes of practice could help to further streamline the assessment process. It is important to develop and agree a code of practice concerning the ownership and confidentiality of any information provided in any assessment or report.

Assessments by an institution may result in conflicting recommendations with DSA related assessments of an independent assessor because they did not have complete knowledge of the course and institution or were working to different criteria. This potential problem could be overcome if the institution or collaboration was able to offer to organise or undertake DSA related assessments rather than students needing to arrange these independently
 

9.2 Assessment of Needs for Admissions Purposes

Students with disabilities have their needs assessed as part of the admissions process and should be invited to visit and discuss ICLT and technical support needs in detail. These needs can be very varied and individual and can include examination arrangements (e.g. use of a computer) accessible courses and information (e.g. documentation in electronic form), equipment and resources in place at the start of the course (e.g. accessible computers, peripherals and assistive software), arranging technical  support and any training needed to make best use of the equipment recommended.

This assessment is the responsibility of the institution and usually occurs before a place is offered. It is important to consult students in detail regarding their individual needs and their previous experiences, competencies and preferences need to be considered, as do the institution’s courses, resources and support systems. It is also important to involve students in the development and monitoring and evaluation of support services and for students to have the opportunity to review their support arrangements at regular intervals.
 

9.3 Assessment of Needs for DSA purposes

DSAs can be paid through LEAs to students who can prove they have a disability or medical condition which affects their ability to study.  The DSAs help pay for extra costs on their course incurred because of their disability (e.g. major items of specialist equipment and other expenditure). Students will need the LEA to agree that the assessment they intend to have carried out is satisfactory for the purposes of calculating their entitlement to DSAs. Their LEA is unlikely to accept as a basis for their entitlement assessments of their equipment needs by retailers or manufacturers who normally would have no facilities for assessment and lack the specialist knowledge to provide suitable advice. Additional institutional premium finding for disabled students in HE was introduced from 2000/2001 based on DSA data. Encouraging and assisting all students entitled to a DSA to apply for one would help ensure the maximum institutional funding was obtained.

The student’s previous experiences, competencies and preferences need to be considered, as do the Institution’s courses, resources and support systems before recommending any strategy or equipment. It is important to consult students in detail regarding their individual needs and they should have an opportunity to try out and evaluate solutions. It is sensible to try the simpler solutions first.

For students in receipt of a DSA a fee may be charged for assessment, which may be paid from the DSA.  For this students will receive a report to help their LEA assess their entitlement.  Students in receipt of a DSA can make payments for ICLT services and support recommended from the assessment of their needs that are not otherwise provided by the institution. Institutions should state clearly what is charged for and what is provided ‘free’.

An assessment should identify study aids and special learning support strategies. It should recommend the items of study equipment they will need, how much they will cost and where to get them from and explain how the use of the recommended equipment will support the study requirements.  The report should also identify any training they might need to make best use of the equipment recommended.  The report can also be used as supporting evidence in establishing special examination arrangements for their course.

Examples of equipment that can be purchased through DSAs may include portable computers, wordprocessors and organisers with good battery life and easy to use keyboards, dictaphones and tape recorders, and computers with peripherals and applications such as word prediction, spell checking, thesaurus, grammar checking, mindmapping, planning, outlining, text to speech, scanning and OCR, and speech recognition.
 

9.4 Academic and Vocational Placements

ICLT can help disabled students have access to academic and vocational placements including field trips and study abroad. Additional assessments might be required for work placements. The Access to Work scheme, operated by the Department for Education and Employment, aims to assist the employer and the prospective disabled employee remove or overcome some of the practical barriers which may be an obstruction. Advice and grants can be provided including new  equipment or adapting existing equipment for accessibility. Any student, who has a needs assessment before the award of a DSA, should ensure that the assessor is aware of the necessity of a work placement within their course and the likely nature of the job.  This may affect, in particular, the equipment  recommendations made by the Assessor, which could result in significant benefit to the student during their placement.
 

10. Student Feedback

10.1 Policies, Procedures and Activities

ICLT can be used to help obtain feedback from students to help ensure that institutions consider and monitor all their policies, procedures and activities. ICLT can also be used to obtain Feedback on how institutions and courses are perceived by prospective students to inform recruitment and marketing. Feedback from past students can be informed by hindsight and employment experiences and can provide valuable information on such issues such as careers, references, employability and key skills etc.
 

10.2 Encouraging and Supporting Student Involvement and Feedback

HE institutions have found it difficult to obtain involvement of students in policy making and monitoring, evaluation and staff development and ICLT could assist this process.
 

10.3 Methods of Obtaining Student Feedback

In some cases, certain groups of students might be targeted while in others, the views and perceptions of all students may be seen to be of value. There are a variety of methods of obtaining student feedback and students with disabilities might have preferences in providing feedback in particular ways including ICLT.
 

10.4 Unsolicited Feedback

Feedback can also occur spontaneously and unsolicited so there needs to be a simple method for recording and responding to this. Email, for example, is an easy method for students to express their views to the highest authority within an institution.
 

10.5 Representation on Committees

It is difficult for a student representative on a committee to truly represent the views of any individual student and so ICLT can allow a student to make their own representation (e.g. if they don’t want to reveal confidential information to a student representative or cannot attend a committee meeting)
 

10.6 Focus Groups

Focus groups allow groups of students to interactively discuss issues in depth. Some students might find groups conducted remotely over Email or telephone or video conferencing to be more convenient or less threatening than meeting in person.
 

10.7 Individual Interviews

Issues can be discussed in depth with individual students in a way that does not involve reading and writing and require the interviewer to have some knowledge of disability issues (and therefore could involve some training).   Interviews can be conducted remotely over telephone or videophone as well as in person. Interviews can be time consuming and can often raise issues which may need further investigation (e.g. support issues)
 

10.8 Questionnaires

The use of questionnaires can facilitate quick responses from large numbers of students. Responses can be anonymous which might encourage participation and honesty. Questionnaires may be emailed to students
 

11. Study Skills

It is vital for students with learning difficulties and/or disabilities to acquire effective study skills that underpin the whole process of learning and ICLT can help provide study support (e.g. numeracy, literacy and language skills, time management, self organisation, research skills, revision techniques, stress management, presentation skills, organisational skills and study skills).
 

11.1 Admissions

It is important to investigate the range of study skills support a student will need to access at this stage and determine whether the institution can provide the range required. Institutions need to consider who should be responsible for assessing study skill needs. There is a need to develop an effective admissions process so that it is possible to plan resources prior to entry, and to monitor throughout the duration of the course and ICLT can help with this.
 

11.2 Teaching and Learning Issues

Staff development and specialist advice is required on how to help students develop specific study skills relevant to their own learning style, or disability and how tutors and lecturers should adapt and modify their approaches.
 

11.3 Resources and Funding

Support should be organised on campus specifically to include students with disabilities and learning difficulties, giving quality support, rather than students being left to organise their own resources through ad hoc external funding. It cannot be assumed that all students with disabilities have their own equipment or are able to transport it to the university campus on a daily basis or that specialised technology and study skills programmes/materials and specialised individual study skills support will be funded through DSAs for all students.
 

11.4 Inclusive and Accessible Learner-Centred Teaching and Learning

Staff training should be provided on how to use specific technology, and awareness of technological developments for disabled students as well as disability awareness covering different learning styles, and different disabilities. This will provide generic help that cannot be provided by learning support tutors and enable students to develop an independent learning style. This can be particularly helpful for maths and statistics, as it is not always possible for students to receive DSA funding for individual support in these subjects.
 

11.5 Specialised ICLT Provision

Specialised ICLT provision may be more flexible than support tutors in relationship to the restrictions of student timetables, and when students choose to study. Students may feel less intimidated with a computer than a tutor and ICLT provides more opportunities for practice. Students can also be helped by other students. Assistive and Enabling Technologies can help individual students with disabilities to enhance their study skills. Students should be able to access specific help from support staff who have knowledge of the use by students of ICLT based study skills packages including:
i. Student self assessment
ii. Speech synthesis for proof reading and reading text
iii. Word prediction
iv. Planning, outlining and Mindmapping
v. Thesaurus and dictionary
vi. Typing development programs
vii. Grammar, spelling and punctuation
 

11.6 Support Workers/ Non-Medical Helpers

Enabling, adaptive and assistive technologies can sometimes be used to reduce the requirement for human support. For example speech recognition software may allow some students to work more independently and so not require the continuous use of an amanuensis.  However, it is important to note that although technology can certainly liberate some students, it should generally be regarded as a complimentary resource and not as a substitute for human support.
 

12. Students with Unseen Disabilities

Students with unseen disabilities include those with Aids, severe or multiple allergies, asthma, coeliac disease, claustrophobia, cystic fibrosis, diabetes, epilepsy, haemophilia, hayfever, heart conditions, HIV, ileostomy, M.E, sickel cell disease. Students may miss taught sessions due to hospital admissions, regular visits for treatment, or to see medical specialists. Students may use ICLT during lectures or seminars for notetaking and in examinations and may benefit from accessible computer-based curriculum resources including remote network links to allow them to catch up any missed work comfortably at home. The Internet would also provide an important discussion link or lifeline, with tutors/lecturers/peers as students would be able to email work for marking and comment.
 

13. FE/HE Transition

13. 1 Inclusive Learning and Support

The Tomlinson Committee's Report ‘Inclusive Learning’ advocated an inclusive approach, redesigning teaching and learning to meet students’ needs rather than just trying to support students to participate in unchanged teaching and learning environments.  In FE, mainstream funding has been directly available for institutions to support disabled students. Centrally funded support is provided for students with disabilities and/or learning difficulties through Additional Support funding which is arranged in bands. Support may involve additional teaching, other specialist support staff, pre-entry and on-course assessment, transport between sites, administration costs, and depreciation of capital equipment. In HE however, funding has only been available to students through the DSA to help them fit in and adapt to the institution. Although the DSA provides funding for individual assistive and enabling technologies for many disabled students in HE, these technologies do not address issues of the development and design of accessible institutional networked technologies and computer-based courseware. DSAs are not available to FE students. From 2000/2001 additional mainstream funding has, for the first time, been available to HE institutions to help meet the needs of disabled students.
 

13.2 Information, Knowledge and Understanding

ICLT can help provide accurate, impartial and digestible early information, knowledge and understanding of HE and HEIs required by students
 

13.3 Skills and Abilities

ICLT can help develop skills and abilities required by students in HE including:
i. study skills, note-taking, research skills, information management
ii. independent learning (i.e. taking responsibility for own learning)
iii. flexibility, coping skills, time management, meeting deadlines
iv. ICLT skills
v. budgeting
vi. ability and confidence to ask appropriate questions and seek advice via email
vii. capacity to demonstrate ability to meet the demands of the course
 

13.4 Preparation For Transition

ICLT can help and also be the subject of, preparation to support students with transition including:
i. visits to the University to meet key staff and view resources
ii. transition planning (including focused tutorial-based preparation)
iii. taster sessions (including use of ICLT and on-line taster sessions)
iv. help with investigation of courses.
v. accurate, impartial assessment
vi. collaboration between FE and HE (including Liaison between FE departments and HE admissions and  exchange of information between FE Colleges/Schools and HEI)
vii. detailed induction
viii. support in place at start of course
ix. practice with equipment
x. time to learn use of equipment and layout of buildings
xi. help with DSA applications, and managing allowance
xii. transfer of information about ICLT and using ICLT
xiii. electronic links with role models and other disabled students already in HE e.g. shadowing and mentoring
xiv. parental involvement (e.g. web site and email)
xv. information on what to expect  (e.g. web site and email)
 

13.5 Overcoming Barriers To Access

ICLT can help overcome barriers to access through providing tools, accessible information and communication for staff and students:
i. tutors understanding students' needs
ii. tutors considering support needs of students
iii. increasing knowledge of HE in feeder FE institutions
iv. facilitating feeder institutions passing on early useful information
v. overcoming delays in processing DSA claims within LEAs
i. meeting shortage of qualified support workers
ii. helping raise awareness of disability issues through WWW and on-line staff development
iii. dealing with physical environment
iv. successful use of  ICLT to overcome stereotyping and assumptions made re students' capabilities
v. overcoming isolation through on-line communication
vi. increasing resources
vii. creating more flexible teaching styles
viii. additional ICLT support through DSA and mainstream funding
ix. overcoming social marginalisation  (e.g. at induction and in class)
x. providing for appropriate examination styles
xi. dealing with the physically large size of institution
xii. on-line support systems and contact with named people
xiii. on-line peer groups
xiv. positive role models
xv. informing those in subject areas with lack of experience of disabled students
xvi. saving time as often the simplest things can take much longer for disabled students
 
 
 
 

14. Appendix A: Accessible Electronic Learning Materials And Information

 

14.1 Introduction

In an attempt to make learning more flexible and targeted, the use of electronic information, learning materials and courseware (including WWW pages, computer-mediated learning and computer-based applications and assessment) is continuing to accelerate. Creating and storing information in electronic form also enables it to be provided quickly in the appropriate format (e.g. large print, Braille etc.)

This section provides an overview of the issues involved in ensuring that the design, development and provision of electronic information, learning materials and courseware does not present barriers to access to higher education and helps to widen participation.
 

14.2 Legal and Political Context

The QAA Code of Practice expects an institution to be able to demonstrate that any courseware and electronic learning materials are fully accessible to disabled students. Further and Higher education institutions have legal responsibilities (acquired through the Disability Discrimination Act 1995) towards disabled employees and users of goods, facilities and services and The Special Educational Needs and Disability Act (2001) extends this to institutions' role as providers of education.
 

14.3 Barriers to Access

While it is clear that computer technology has the potential to widen access to higher education for disabled students, the replacement of conventional teaching and learning materials by inaccessible computer based courseware may actually restrict access.

While in the past disabled users have often managed successfully to use third party software and hardware adaptations to access text based applications, the recent developments in interactive multimedia and graphical user interfaces make these solutions less than adequate if the software or courseware application has not been designed with the disabled user in mind. The extensive use of graphics, charts, diagrams, animations and video in place of text, may appear to provide a stimulating exciting learning environment, but without thoughtful design, may create barriers to its accessible use.

Although it is not always possible to influence commercial companies to make their software or courseware accessible to disabled people, publicly funded higher education has the responsibility to make courseware more accessible. This can be achieved without significant extra costs, or compromising the perceived quality. Barrier free design can indeed widen the potential market to include those who for various reasons do not have access to multimedia (e.g. text based or bandwidth limited web browsers, sound disabled in quiet environments etc.)
 

14.4 Design for All

Improving accessibility for people with disabilities by, for example, only using multimedia redundantly and providing alternatives to the mouse pointer for control and navigation, can also make information available to anyone when audio, video, graphics, or pointing devices are not available or difficult to use. Such situations could occur when for example; there is restricted visibility, hands or eyes are otherwise occupied, in silent or noisy environments, equipment does not have multimedia facilities, limited bandwidth is available, voice input control is required, there is restricted motor control due to vibration (e.g. in moving vehicle) etc. Good design practice maximises accessibility for all (e.g. through simple and consistent page style and navigation structure with site map and layout description), including for new and future technologies.

Many barriers can be removed by considering accessibility issues at the initial design stage, making use of well documented HCI/usability design knowledge, minimising the required abilities and skills, defaulting to the use of preferred system settings and providing accessible documentation and support. Authors, designers and developers need to understand their responsibility to ensure their courseware works well in combination with existing software and hardware access technologies and is compatible with special access features in the operating systems. Much courseware material is now appearing for Internet or Intranet access and following simple guidelines can help improve accessibility.
 

14.5 Benefits

Although legislation requires HE institutions to make courses accessible, it is also helpful to persuade people to design accessible courseware through demonstrating there are considerable benefits in doing so. Good accessible design can benefit everyone, serving a greater user base at little or no increase in cost. For example, while the use of text captions for audio information is of benefit to deaf people, it also benefits those without sound cards or who have the sound turned off due to necessity or preference. Providing text alternatives to graphical displays of information on the Internet benefits not only blind people, but also allows those with slow connections or images turned off on their browser to identify whether they require the image.

Legislation in other countries (e.g. USA and Australia) requires information and courseware to be accessible and this has implications for UK institutions developing and marketing any distance learning courses and computer-based materials for students outside the UK.
 

14.6 Enabling Technologies

Ergonomic considerations, such as the good design of environment including lighting, adjustable chair, desk and monitor, are vital for all users. There are a wide range of disabilities which may affect movement, hearing, vision, and learning and many enabling technologies are available to help reduce barriers that may be created by designers' lack of knowledge of disability issues. It is important that applications do not conflict with special access accessibility features of the operating system.

Some brief examples outline the range of solutions available and some disabilities they can help. Disabilities affecting vision can be helped by screen magnification, screen readers, speech synthesisers and Braille displays. Disabilities affecting hearing can be helped by amplification and captioning. Disabilities affecting movement can be helped by special keyboards, keyguards, switches, emulators, voice input and the use of System Tools and facilities such as sticky and latched keys, control of bounce and repeat speed, and mouse button selection. Disabilities that may affect reading and writing (e.g. Dyslexia) may be helped by speech to text and text to speech systems.
 

14.7 Human Computer Interaction (HCI) Considerations

Knowledge of Human-Computer Interaction (HCI) helps the design of ‘usable' computer based packages that assist users in carrying out tasks safely, effectively, efficiently and enjoyably. HCI is a multi-disciplinary field benefiting from contributions from many disciplines including Computer Science, Artificial Intelligence, Cognitive Psychology, Ergonomics and Human Factors, Engineering and Design. Many factors need to be considered including the user's abilities, disabilities, experience, knowledge and psychology, as well as social and cultural aspects, the interface, the tasks, health and safety issues, comfort, environment and any technical, logistic or financial constraints.

Accessibility issues need to be considered at the initial design stage and there is much documented HCI/Usability knowledge and good practice which if applied can be a first step in helping remove barriers, although it clearly will not ensure that all computer based materials will be accessible to all disabled people. For example ensuring consistency of layout and behaviour, keyboard access to all features, and minimising required abilities and skills such as memory, means that more people who have reduced abilities will be able to use the courseware.

A wide range of objective and subjective evaluation techniques can be used for both formative and summative purposes. These may employ expert, naïve or occasional users and clearly disabled users need to be involved as much as possible to evaluate and trial the courseware and ensure compatibility with enabling technologies hardware and software. It is also important to provide accessible documentation and support.

Many factors affect the quality of a learning experience, including, ensuring clearly defined educational objectives and taking into account the user's characteristics, experience, age, ability, special need, learning styles pre-experience, skills, and knowledge.
 

14.8 Control and Navigation

It is important that it is easy to understand how to use applications or courseware so attention is directed to the task and the content, and this involves ensuring access to all parts, providing conceptual maps or models and a consistent and simple interface. While icons and metaphors can provide powerful cues, they depend on context and discrimination, and should not be overused. Accessibility is facilitated through the provision of appropriate selectable text labels for on screen objects, buttons or icons with a predictable and consistent location. Objects need to be created in an appropriate order and icons designed with clarity and customisable in size containing individual named and labelled objects.

Since keypress shortcuts are faster than mouse pointing their inclusion is of value to all users and not only those unable to point with the mouse because of a visual or movement disability. Also of value is consistent and predictable keyboard control of all features including access to selection, position and layer of windows, menu items, toolbars or palette selections.
 

14.9 Screen Design

If it is unavoidable that large amounts of text must be presented, it is important to provide a print facility, or the text actually in hard copy printed form.

Screens should be uncluttered, with a consistent and simple interface and design and placement of information, using more screens if necessary. Font size and style should be customisable, ensuring easily legible fonts, left justified with adequate white space, with short line length and text displayed in meaningful units. Vertical and horizontal scrolling should always be used with care.

Colours should be used with caution, their overuse making information more difficult to process. Users should have control of colours and contrast allowing high contrast colours with differing grey scale intensities to be selected and incompatible colour combinations avoided.

To ensure enabling technologies such as screen readers will work well, standard text-drawing operating system tools should be used with no bit mapped text images or text characters used to make up graphic elements. Any cursors should be user customisable and taken to the focus position.

Providing user definable line widths, user customisation of time dependant responses, control and stability of on screen messages and restricting flashing to less than 2hz will also benefit some users.
 

14.10 Multimedia

Good general design principles for multimedia involving the use of graphics, animation and sound to convey meaning are less well documented. Barriers can be reduced by the provision of user control of the selection of sound and its alternative representation, with all information provided through sound, also available in a visual form that is synchronised and noticeable but not distracting. Ensuring applications work with operating system features such as Showsounds and Soundsentry is also important. Accessibility is helped by providing a zoom feature for all images and ensuring all information provided through vision is also available in an auditory and text form with descriptive audio used in between regular dialogue of video.
 

14.11 Design of accessible HTML documents

Multimedia documents on the WWW will be the main courseware type that many students will encounter and they present particular accessibility design challenges. Attempts are being made worldwide to provide browsers, authoring tools, operating systems and HTML standards that reduce barriers and maximise accessibility. (Full details of W3C Recommended Web Content Accessibility Guidelines are available from: http://www.w3.org/WAI/) HE and FE institutions therefore now have every opportunity to ensure courseware is as accessible to as many people as possible.

Accessibility will be improved by ensuring the following:
 

14.12 Text Labels and descriptions

i. Alternate text labels and appropriate and concise text descriptor/captions should be provided for all non-text content (e.g. images, image maps, scripts, applets, ASCII 'art', audio or video clips).

ii. The description of the graphic should be as close to the image as possible. It is possible to use a shortened version of this, or a description tag that links to another document with a longer description, so as not to affect the original page layout.

iii. Text captions for all audio information should be synchronised with any video, and synchronised text and audio descriptions provided for all automatically changing graphical information (i.e. video, animations).

iv. Information should be provided to pronounce or interpret abbreviated or foreign text
 

14.13 Navigation and Hyperlinks

i. Designers should ensure there is always an alternative text way of selecting from a graphic link or image map.

ii. The number of hypertext links that appear in a single line of text should be minimised, using vertical lists of links in preference.

iii. Meaningful words or phrases should be used for links, while uninformative words in sentences should not be made into hyperlinks or visually impaired users will not be able to follow the sense of link (e.g. “click here to find out more” provides no context).

iv. All information should be available via keyboard navigation and not dependent on pointer control. To facilitate this, selections should be created in logical tab order.

14.14 Structure and Presentation

i. Content and structure should be separated from presentation so the same content and structure can easily be presented in different ways to different users (e.g. through use of Cascading Style Sheets).

ii. Colour should be used redundantly and high contrast foreground/background combinations used.

iii. Users should be able to freeze/pause anything moving or changing

iv. Structural elements should be used for structure not presentation (e.g. headings, lists).  Punctuation should be used to end sentences, items etc. to inform access technology users of the structure of the document. HTML provides some information about how a document is constructed which can be helpful to Braille translation software when compared to documents that contain no information about the structure. At present however browsers, the WWW and the use of HTML do not allow blind users to simply identify the complete structure of the document and navigate through the links.

v. Lists should be numbered and labelled with a tag indicating the number of items at the start, to help visually impaired users to identify the start of the list and each item. Bulleted text without ALT tags or descriptive text may present difficulties to access technologies.

vi. Only standard HTML constructs (tags) supported by more than one browser should be used if possible, ensuring that information can be accessible on technologies not supporting newer features (e.g. frames)

vii. Layouts should be kept simple and straightforward, with continuous text used rather than columns, frames and graphical structures. HTML Form elements may cause difficulties for access technologies. Tables should have the necessary information to be read correctly by assistive technologies.

viii. Breaking down WWW documents into smaller sections can aid accessibility. It can be helpful to have a simple method for downloading of information (e.g. link to a complete ASCII text version that can be downloaded).  Alternative text-only versions of graphical WWW pages can be provided, although it is difficult to ensure both are consistently updated.
 
 
 
 

15. Appendix B: On-line Web Based Learning

 

15.1 Introduction

Managed Learning Environments (MLEs) such as WebCT and Blackboard use the World Wide Web as the medium to facilitate teaching and learning through delivering course material, administering tutorials and quizzes or communicating with students. Other terms that may be used to describe web based learning include Virtual Learning Environments (VLE), Web Based Instruction (WBI), Internet Based Training (IBT), Web Based Training (WBT) and CMI (Computer Managed Instruction). A key question is how can technology enhance the teacher-student relationship, add to the learning experience and help the learning process?
 

15.2 General Approach

MLEs can facilitate the design of course pages, and include a set of educational tools that can be incorporated into courses, and a set of administrative tools that assist the educator in the task of course administration. The tools can be used to create entire on-line courses, or to publish materials that supplement existing courses. The author sets up a course "account", and creates the course content using their preferred authoring software to create HTML pages, and they can also generate a table of contents, a glossary and an index.  Students are ‘registered’, and log onto the course homepage and provide a username and password to get access to course material. They can also use the email and asynchronous or synchronous conferencing functions to communicate with other students and tutors. Typically, these functions are available through the web page and are part of the software package. A calendar, study guide and planning tools can be made available. Students can also take on-line tutorials and timed quizzes with immediate feedback . On-line questionnaires can obtain course feedback from students. Course material or class announcements can be updated as needed and tests and tutorials can be made up and administered through the web. The MLE provides the capability to track the progress of students and produce reports on which pages a particular student has accessed as well as the number of times an individual page has been accessed by students. Student interaction with the system can be self paced so they can stop and resume sessions, follow links that point to material anywhere on the internet, monitor their own progress relative to class summary statistics, and put up individual or group homepages.
 

15.3 Ease of Use

The ease of use for students and staff will depend on how well accessibility and usability issues have been considered, both in the design of the MLE and of the course content (e.g. Following Web Accessibility Initiative guidelines and inclusion of a getting-started tutorial, context-sensitive on-line help, and good search and file management tools). The popularity of online courses will depend on recognising that the context in which learning takes place may be as important as the learning content and that student experience of learning in a classroom may be very different from learning on their own at home.
 

15.4 Some General Possible Advantages for widening access

i. Students can learn at preferred rates and times and location
ii. Students can explore material to whatever depth they desire through links to worldwide internet source material
iii. Possible to more closely track the progress of each student
iv. New ways to collaborate and communicate – between tutors and students and also between students
v. Self assessment with immediate feedback possible
vi. Easy to keep information current
 

15.5 Some General Possible Disadvantages

i. Staff need to spend some time learning these new tools and setting up courses on them.
ii. Students need to spend some time learning these new tools
iii. Bandwidth restrictions for students accessing courses over modems may limit use of multimedia
iv. The need for technical support for the students and staff
v. Problem of focussing on technology rather than learning experience
vi. Problem of not feeling in control and being able to concentrate on learning through difficulty of use with poor understanding of aims and objectives, overall picture,  learning map
vii. Danger of student and/or staff over-commitment through not knowing time requirements in advance
viii. Lack of clear relationship of web based courses with other learning materials/media
ix. May need to download and install software plug-ins
x. Security issues
 

15.6 Synchronous and Asynchronous Communication

Using web based discussion boards requires the student to have online access to the MLE web pages to check for and make new contributions, whereas with discussion lists conducted over email, the user needs only to access their email in the normal way, and only be online when receiving or sending. If the student is using a dial up modem from home this reduces cost and time. There can be time delays between sending and receiving messages. If many users are online at the same time this might mean that even if you are all sitting at your machines at the same time you might not be responding to the latest email that has been sent by someone else, so the discussion can get out of sequence If you are not online at the same time the discussion need not be sequential as you can respond to past posts as well as current ones. There is still a limit to the number of people who can successfully actively contribute as people might not bother responding to replies to ‘old’ messages.  Students can get a more immediate and personal interaction using synchronous ‘real-time’ text chat than with asynchronous email, however email allows time for more considered and researched responses. There is also more opportunity for having a wider range of tutors or ‘authorities’ involved than in a conventional lesson. It is also possible to use on-line audio and video conferencing if bandwidth and appropriate hardware and software are available.
 

15.7 Emotions

It is difficult to indicate humour, sarcasm, sadness and other emotions in text and the use of  keyboard character ‘emoticons’ are often used to add personality to and help distinguish serious comments from humour, however this can be difficult for assistive screen reading technologies to interpret.
 

15.8 Typing Speeds

Typing speeds are an important issue as if you can't type that fast then you can’t join in much and those who can type fast do most of the ‘talking’. Speech recognition technology can assist with this.
 

15.9 Video

Video and Audio can help convey emotional content and video can demonstrate or show a concept to help explain it. Just using ‘talking heads’ can be boring.
 

15.10 CD-ROMs

With limited bandwidth it may be preferable to link to a CD-ROM to deliver high volumes of high bandwidth multimedia information (pictures, audio and video).
 

15.11 Interactivity

Extensive use of linear presentation (e.g. lectures on the web, Talking-head videos, synchronized lecture-slide shows )  that do not make use of interaction or collaboration can be tedious.
 

15.12 Collaboration

Students can learn from each other, and tutors who can coach, review, discuss , consult etc . Students learn best when they need to use the learning. A direct dialogue between tutor and student is sometimes crucial. Therefore conferencing, e-mail, forums, face-to-face seminars, and collaborative enabling technologies can be much more important to learning than just putting ‘Lectures’ on the Web.
 

15.13 Costs

There are potential cost benefits to the institution (e.g. reduction in printed course materials, and required on-site resources) but transferring these costs to students may affect widening provision. The costs to the institution include time, training and support as well as the MLE and associated applications.
 
 

16. Appendix C: Using speech recognition to assist teaching and learning


The capabilities of speech recognition technologies have greatly improved in speed and accuracy of response over the past few years and current applications are relatively inexpensive and capable of very accurate and fast responses on standard computers for normal rates of speech with minimal training of the system to the speaker’s voice or training the user of the system.

Teachers and students have preferences regarding whether and when they find the spoken or written forms of language easier or more useful for teaching and learning. Text to speech applications can automatically change text into speech while speech recognition technology can be used to automatically change speech into text. Speech recognition can be used by academic staff to produce teaching materials and by students for producing coursework and notes.  Speech-recognition can also be used to replace the keyboard for those with a physical disability or to help prevent, or support those who already have, repetitive strain injury (RSI) or work-related upper limb disorders (WRULD).

Speech-recognition can also be used for providing real time text transcription in lectures to provide a text display of what is being spoken as well as a verbatim transcript for later reference. To achieve a similar result without the technology would involve the use of expensive, highly trained real-time speech to text reporters who are in great demand for court reporting and real time subtitling of television programs. Since standard speech recognition applications require the user to dictate punctuation, the Liberated Learning Project (www.liberatedlearning.com) is working with IBM to develop a special speech recognition application that can provide a readable display from the normal speech of lecturers without requiring the dictation of punctuation. Dr Wald is a member of the Liberated Learning Project executive advisory committee and chair of the research and development committee and the application is currently being used at Universities in Canada, Australia, USA and UK. Real time speech to text transcription can assist deaf or hearing impaired students who find it difficult to follow the lecturer through hearing alone as well as students or lecturers whose first language is not English and can also be of benefit when there are poor acoustics (e.g. excessive reverberation or background noise or too quiet speech). The automatic production of a verbatim transcript for later reference can assist students who find it difficult to take notes during a lecture, for example dyslexic students, hearing impaired students who need to watch to lipread or follow a sign-language interpreter, visually impaired students, or students who have a physical disability affecting writing or typing. In addition many students who have no disability or learning difficulty find it difficult to take notes at the same time as listening, watching and thinking. Speech-recognition can also be used to support distance learning by providing automatic speech to text transcription for on-line text chat, Email and video or audio-conferencing.
 

17. Appendix D: HEFCE Ref 99/60a October 1999


The following extracts are all taken from HEFCE Ref 99/60a October 1999 report “Communications and information technology materials for learning and teaching in UK higher and further education”
 

17.1 Data on C&IT materials

A significant, and disappointing, element in the data is that none of the material recorded was specifically designed to assist learners with learning difficulties or disabilities
 

17.2 Institutional Reasons for Supporting C&IT Initiatives

Within those institutions and departments that are active in the use of C&IT it is possible to detect a number of key drivers which include: …The need to widen participation….. In a very small number of cases, institutions have identified a further driver as the support that C&IT can potentially provide to disabled students, though this did not feature widely in the data collected.

………some of these institutional drivers may not lend themselves to extensive collaboration with other institutions, nor to any desire to make materials available more widely…Conversely, materials that were designed to widen participation or to teach "basic" programmes might have a much greater potential for transferability and collaboration.

…the culture of FE may be more receptive to the use of C&IT materials than parts of HE, and the prospect of their widespread use to improve quality and widen participation may be more readily accepted by academic staff. .
 

17.3 The Need for Developing and Commissioning New C&IT Materials


The development of new C&IT courseware will be strongly influenced by the forms of markets that develop for HE and FE, with different forms of production and collaboration likely in different market sectors.  Broadly, we see five main markets developing, with materials being produced in different ways. These are likely to influence whether the commissioning of new materials is required from public funds, or indeed whether it is appropriate to use public funds in these ways.  These five markets are:…'mainstream' provision...… post-first degree level….…trading activities... …international programmes….The use of C&IT and distance learning in the UK to widen participation in HE and FE and to create new provision.
 

17.4 The Use of C&IT and Distance Learning in the UK to Widen Participation in HE and FE


…The existing funding bodies may need to review their funding arrangements to institutions to encourage wider participation. If further support is required for this purpose, it will be important to ensure that C&IT is effectively used, and there may be scope for commissioning additional courseware in low cost and high volume areas….

When combined with the other issues addressed in the report it is clear that the effective implementation of C&IT materials in teaching and learning poses a challenge for HE and FE institutions that many have only just begun to recognise. The FEFC ILT Development Strategy acknowledges that C&IT is now central to the management and delivery of FE, as does HEFCE's support guidance on institutional learning and teaching strategies. Therefore, all HE and FE institutions should look to include C&IT provision as a core part of their planning process, and in particular their teaching and learning and information strategies.”
 

18. Appendix E: Supporting Students with Visual Disabilities

 

18.1 Introduction

People with a visual disability have eyesight problems not correctable simply by use of glasses or contact lenses. Very few people can see nothing at all. There may be, for example, complete or partial loss of vision in all or part of the visual field, perception of light and detail may vary between people and the effect may change with time.  Some students may also have other disabilities (e.g. hearing). Each person is an individual and so it is vital to consult students in detail regarding their needs when making an assessment of these. Institutions can often have a better understanding of the developing and changing needs of the student than external independent organisations. Students need an opportunity to try out and evaluate solutions and it is sensible to try simple solutions first.
 

18.2 Colour and Contrast

Certain colour combinations can cause difficulties especially those without a high contrast between foreground and background.  Some people may benefit from selection of appropriate background and foreground colours on the computer monitor.
 

18.3 Enlarged Print

Using ICLT to produce enlarged print provides an effective way of accessing information for some people. However, big pages can create handling and storage problems and thought needs to be given to how much should be enlarged, particularly with reference to diagrams.  12 point type is the minimum comfortable size print, and while 14 point is regarded by some as the standard comfortable print size, 16 point bold is often easier for visually impaired people to read. Capitals and serif fonts are more difficult to read than lower case and serif typefaces for blocks of text. Contrast and Type Weight are also important and short paragraphs without justification are helpful. Using matt paper to reduce reflections and not allowing text to show through on double-sided print can also be of benefit. Large character calculators and other equipment is available
 

18.4 Tactile Diagrams

Many visually impaired people can benefit from figures, maps, diagrams, graphs, tables, pictures etc. and it is important to always discuss with the visually impaired student the most effective and practical ways of getting the visual information across. ICLT can be used to reproduce the diagram in better contrast, or in a larger version or to describe the diagram verbally or produce tactile diagrams.
 

18.5 Access to Catalogues

A computerised catalogue is necessary in order to give students the possibility of searching information themselves and so have the same free choice as the normally sighted student between searching in the catalogues themselves or asking the library staff for assistance.
 

18.6 Remote Access

Remote access to networked material including the library's catalogue is important as student may be dependent on a number of special devices such as Braille displays, synthetic speech output etc. which may not be as easy to use in a library environment as in the home/residence. Remote access will also help those who for whatever reason cannot get to the institution’s resource areas.
 

18.7 Reading Aids and Adaptive Technology

Library and information services for students with visual disabilities (apart from existing Braille materials and large print books) are very dependent on various sorts of equipment. Microfiche materials are not always easy to make accessible.
 

18.8 Devices for Accessing Audio Material

Cassette recorders can be used by practically all types of users to read talking books, periodicals and newspapers on cassette or recording classes/lectures and for making personal notes. Two additional facilities, not always available on ordinary machines are important to cassette recorders used as "reading machines":
i. a cueing facility which makes indexing tones audible in the "fast forward" or "rewind" mode
ii. variable speed with pitch correction to allow reading at higher speed.
A set of headphones is necessary when the cassette recorder is used where other people can be disturbed.

Machines specially produced for use by visually impaired people also include four-track recording, tactile keys and the facility to feel that the tape is revolving.

It is more difficult to skim through standard analogue tape-recorded audio material than text. Digital audio and video recordings can however be captioned, indexed and searched.  Small, portable, high quality digital playback systems are available based on international ‘electronic book’ standards.
 

18.9 Closed Circuit Television (CCTV)

A CCTV gives access to normal print to people who cannot be helped by optical aids and enlarges printed text onto a monitor, TV or computer screen and can be used by people with vision as low as 1/60. Magnification (up to about 40x), contrast (including reverse polarity e.g. white print against a black background), and colour can be varied to suit individual preference. At high magnifications only a very few letters can be read at a time, which may cause trouble because then characters and words are not seen in their context. the greater the degree of magnification, the more restricted is the field of vision and the harder it may become to understand a diagram, to the point where seeing the relationships of the parts may be impossible.  A CCTV is most useful for shorter texts such as articles in newspapers and periodicals and letters and can also be used for locating information, which can then be transferred into usable forms. It can also be used for writing, or other practical tasks such as scientific experiments. Portable versions are available.
 

18.10 Scanners/OCR Systems

A scanner/OCR system consists of an optical scanner, a computer with Optical Character Recognition software and a speech and/or Braille output. The system can either be a stand-alone system or part of a general computer-workstation and the text can be scanned onto a disc and/or printed out on a Braille printer. Some systems can be used by students with no vision others by students with vision and may be proprietary or use a standard scanner with OCR software in conjunction with text to speech software.
 

18.11 Devices for Accessing Electronic Materials

Various kinds of adaptive technology can be installed in or attached to computers. These devices require some experience in using computers and may be used for searching catalogues, reading shorter texts and for reference purposes (i.e. looking up information in encyclopaedias, dictionaries etc). Many students can access the computer using a standard monitor whereas others may need additional large print working almost the same way as those without a visual disability.  Other students may require equipment designed for a different way working using speech or Braille facilities.
 

18.12 Special Screens

High resolution screens and/or larger screens make the text on the screen clearer and larger. These screens are useful to students with sufficient residual vision.
 

18.13 Enlarging Software

Software that enlarges text on the screen can be installed in a computer for use by students with less vision than those who can cope with special screens. The bigger the enlargement the more difficult it is to overview the information on the screen - the same problem as with CCTV.
 

18.14 Other Adjustments/ Facilities

There are many other possible useful adjustments/facilities including changing colours, anti glare screen, copy holder with guides, enlarged cursor, altered font size and style, highlighting portions of text, displaying one word or line at a time, displaying narrow or wide margins
 

18.15 Synthetic Speech

A screen reading programme and a speech synthesiser can be installed in a computer and the user can have the text on the screen read aloud. Some speech synthesisers need special hardware but many use standard sound cards. The quality of synthetic speech can vary depending on the hardware or software and some people might find it monotonous and boring to listen to. Screen readers are designed for students unable to ‘navigate’ the screen while text to speech software can benefit those able to navigate the screen but unable to easily read what is written.  The use of some of the most powerful screen reading programmes for computers can be rather complicated so that ‘occasional’ users may have problems with them. Talking calculators and other equipment using synthetic speech is also available. Speech synthesis can be used in portable Braille notemakers to readback what has been entered.
 

18.16 Speech Recognition

Some students may find speech recognition software useful for dictating information to the computer.
 

18.17 Refreshable Braille Display

Refreshable Braille Computer Displays show up to 80 Braille characters in one line using raisable dots in Braille cells. They can be attached to a computer, or installed in portable Braille notemakers or computers allowing effective note taking, writing and editing.
 

18.18 Braille Embosser

Although Mechanical Braille writers are still available and of value, the Braille embosser can emboss/print digitally stored material. Although automatic text to Braille translation software is available layout problems can be considerable for other than standard blocks of text. Braille materials are much bulkier than print and so can create handling and storage difficulties. Products are also available for making Braille labels to identify items such as cassette tapes, computer disks and Braille paper files.
 

19. Appendix F: Supporting Students with Hearing Disabilities

.

19.1 Captioning/Subtitles

Ensuring that information provided in audio format (i.e. sound or speech) on all media (e.g. television, videos, CD-ROMS, WWW pages) is also provided in a visual medium (i.e. BSL or text) will ensure it is accessible for students. If the captioned audio needs to be synchronised to visual information then commercial subtitling/captioning rates are high as work is done to broadcast guidelines where the alternate visual form is carefully designed (e.g. position, speed of information etc). A cheaper, simpler approach sufficient to support students in HE could be undertaken in house. Many TV programmes are subtitled for deaf people and can be recorded and replayed using available technology.
 

19.2 Sign Language Interpreting

Deaf students fluent in sign language may choose interpreters as the best and most flexible means of support. However there is a national shortage of trained and qualified sign language interpreters and this may require students to use those with lesser experience and qualifications. It may also soon be possible to use ICLT to provide automatic 3D animated Signed English from electronic text although translation to BSL will be much more difficult to achieve.
 

19.3 Note Taking Support

It is difficult for students to lipread or watch signing and take notes at the same time and so notetakers are often required. Notetakers can record both textual and graphical information on paper. If a student who does not use sign language support is actually having difficulty following what is being said they might also wish to refer to the notes as they are being written.
 

19.4 Tape Recording

Tape recording of lectures can allow the transcription to occur after the event although information that had been presented visually will not be represented.
 

19.5 Real Time Verbatim Transcription System

A phonetic transcription system such Palantype requires a specially trained, skilled person to operate it and is the only system that allows an accurate verbatim real time text transcription of what is being said.  Since no summarising is occurring the operator does not require subject knowledge. The requirement for a highly skilled and trained operator, also in demand for legal services, influences the cost of this service.
 

19.6 Speech Recognition Transcription (See Appendix C)

Speech recognition systems can either transcribe verbatim directly from the lecturer or be used by the notetaker.
 

19.7 Electronic Notetaking

Software to help with electronic notetaking allows people with audio typing skills to type faster, though not at real time transcription rates, by using expanded abbreviations. As with notetaking some rephrasing and summarising is required by the operator and so quality is dependent on how well the operator can understand and summarise. Notetaking using pen and paper allows for diagrams to be included, which is more difficult to achieve electronically.  Since less training is required for the operator than for Palantype this service may be cheaper.
 

19.8 Remote Real Time Communication Support

Providing transcription or interpreting services remotely could reduce the cost because the person providing the service does not have to travel to the lecture. It would therefore be possible to book and pay for a shorter session and have the choice of employing people from a much wider geographical area who may have more appropriate skills and knowledge. High quality video and audio using ISDN lines or a fast computer network is at present required for remote sign language interpreting while it is  possible to provide remote text transcription using standard telephone lines, data networks, or mobile phones.
 

19.9 Text Telephones

Students who cannot use standard telephones require Textphones in key areas (e.g. accommodation, reception, switchboard, library, medical centre, computer services, counselling service, student welfare offices). It is possible for a textphone user to 'talk to' a person using an ordinary telephone by dialling the Typetalk relay service.
 

19.10 Assessment, Exams and Quality of Written and Spoken English

Some students who were born deaf or became deaf at a very young age may have less than perfect written and spoken English due to their lack of experience of reception of spoken English. The use of wordprocessors with support utilities such as a dictionary,  thesaurus, and spelling and grammar checking can be helpful.
 
 

20. Appendix G: Supporting Students With Dyslexia


ICLT can support Dyslexic Students in many ways:

i. Speech recognition can allow the student to dictate their written work and also provide automatic lecture transcripts (see appendix)

ii. Students can find the use of on-screen icons and pictures rather than words very helpful

iii. Word-processing software can make a great difference to the way people write and can help input text, edit and proofread the spelling and grammar.

iv. Spelling and grammar checking, word prediction, dictionaries, thesaurus, mindmapping, planning and outlining applications can help support the writing process.

v. Speech synthesis can play back what you have written to help proof reading

vi. With a scanner and the appropriate OCR software the computer can 'read' text aloud from documents using synthetic speech

vii. ICLT allows students to search through large amounts of electronically stored information quickly and so can be very useful.

viii. ICLT can be used as an electronic diary to help organise time with colour-coded appointments and  'alarms' for important dates and printed out timetables and also store information. A  'palmtop computer' or 'Personal Digital Assistant', can be very portable and can synchronise the information with a desktop computer.

ix. All computers have a calculator built into the system, but specific software can help with more sophisticated numerical work.

x. Computers can illustrate an essay or presentation with a photograph, a diagram or a graph.

xi. Being able to record spoken information easily, so that you can review it at a later date allows you to concentrate on what is being said, rather than writing notes in Lectures, Seminars, Workshops, Tutorials. Ideas can be recorded quickly and conveniently and revise and prepare for a talk or presentation. Digital recorders are more flexible than analogue with regard to indexing and searching.

xii. ICLT Presentation software and on-line applications can help staff and students:
a Make notes, OHPs etc. available before a lecture
b Display the main points to be covered
c Explain the purpose of what is being required or done
d Present material in a structured way
e Present material in preferred style, size etc.
f Use visual aids
g Give examples to illustrate a point
h Support preferred ways of learning
i Give constructive and relevant feedback
j Check understanding
k Give time to think before responding to a question
l Give enough time to read information before being expected to use it
 

21. Appendix H: FE/HE Collaboration On Assessments Of Needs And C&IT Support

 

21.1 In-House or External Assessments

Assessments could be organised or provided for students through a collaborative or institutional approach, or left to the student to sort out independently for themselves with external independent assessors. There are a variety of models for a collaborative approach, which could be investigated. Although the use of an external assessment has the attraction for institutions of apparently little or no involvement or work there are many disadvantages. Students with disabilities often need to work much harder than non-disabled students to fulfil their potential and having to arrange things for themselves can bring additional pressure, stress and long time delays. Also the assessments by an independent assessor could result in inappropriate recommendations because of inadequate knowledge of the institution’s courses, resources and support systems. Students will usually need both personal items bought through the DSA and facilities and resources provided by the institution. Students may therefore prefer undertaking assessments and training at the institution at which they study and which is therefore aware of their detailed needs. Staff in institutions are best placed to assess support needs of students and make recommendations, as they know the learning environment and the course requirements.   It is important that students should have an opportunity to try out and evaluate solutions. In a short independent assessment it is not usually possible for students to try out complex technical equipment or software or even have it demonstrated. Students’ needs may change during their time at university due to changes in their abilities or in their course or environment requiring reassessment and changes or amendments to recommendations. Assessments carried out at the institution can provide this flexibility with the opportunity for the student to try out and purchase appropriate equipment and software during the course, starting with simple solutions first. A single assessment at the start of the course by an independent assessor will not be flexible enough to respond to this as all the equipment and software that might be required during the student’s course is recommended for immediate purchase at the start. External assessments might recommend a particular supplier or trainer, whereas internal assessments can ensure the flexibility of allowing the institution or consortium to recommend appropriate suppliers or trainers. Institutions may be able to supply and support computers and training to their own students more cheaply and to a better standard than external providers. If a student has any ‘external’ assessments then the institution needs to be confident any recommendations it accepts are appropriate, since accepting a student and any external recommendations could have possible legal consequences as well as funding implications (i.e. paying for the cost of any technology, support workers etc)
 

21.2 Planning Ahead

Institutions need to plan ahead concerning all aspects of support rather than respond purely reactively and if institutions or a collaboration are responsible for the assessment of the student’s needs they can ensure that recommendations are appropriate and quickly implemented and that quality assurance and monitoring of support can be ensured. Institutions can try to help students without DSA funding get some support. No time and effort is required for students in organising support and they can begin their course in the knowledge that support is available. The DSA process can be slow, so many students may not get the support they require until well into the course and sometimes this may be too late. For dyslexia support, DSA may be an inefficient and sometimes unfair distribution of funds and using resources within the institution may be a more effective way of supporting students with mild dyslexia. Students and staff in FE may benefit from advice and clarification of funding mechanisms for assessments and support and a coherent practice for informing students of the DSA.  Training events for staff on what institutions have available and what can be done would be very useful. Assessments are best undertaken before the student applies to an HEI, so he/she can ask if the HEI has that support available. It can be very useful for the FEI to send (with the student's permission) a copy of any assessments, learning plans, list of ICT used by student on F.E. course and support provided etc. to the HEI, once the student has been accepted or to ensure that the student has copies of all relevant information to pass on to the Learning Support section of the HEI. This may well speed up an application for DSA. Learning environments may be different in HE which can make it hard for students to accurately predict their needs. Students may for example assume support is similar and are often unaware of the substantial financial support available in HE through the DSA.  Pre-entry courses can be valuable. Providing timely and accurate information about funding and support services empowers students. Prospective students appreciate information at an early stage and for those with significant support needs it is necessary to plan ahead.
 

21.3 Quality Assurance And Common Standards

Another important advantage of taking a collaborative approach rather than institutions working in isolation is that common standards can be developed so that collaborating institutions are not seen to be giving contradictory advice to institutions, LEAs and students. This will help improve quality assurance standards for assessments and training and help monitor and evaluate standards of provision and charges so that students will get a similar standard of service within all institutions. Quality assurance and standards and agreed criteria could help ensure LEAs would accept assessments from all collaborating institutions. It would be beneficial if students and institutions agreed to the sharing of assessment information and reports and also the development of assessment standards, criteria and codes of practice. Learning contracts are well established in FE and becoming more common in HE. It is important to develop and agree a code of practice concerning the ownership and confidentiality of any information provided in any assessment or report (paying due regard to current Data Protection Legislation).
 

21.4 Funding Mechanisms

Although the DSA provides individual assistive and enabling technologies for many disabled students in HE, these technologies do not address issues of the development and design of accessible institution networked technologies and computer based courseware and are not available to FE students. FE Colleges are increasingly becoming a source of students for HE and have always provided centrally funded support for students with disabilities and/or learning difficulties through Additional Support funding which is arranged in bands and can cover the depreciation of capital equipment. Appropriate staff therefore need to be made aware of the needs of the students, equipment required by the institution and sources of further information and support to influence developments at their institutions to provide flexible learning solutions and widen access to students with disabilities.
 

21.5 Effective And Efficient Use Of Resources

A collaborative approach to assessment can help ensure the most effective and efficient use of institutions’ and students’ resources and experience with a greater range of expertise available to undertake and advise on assessments. Not every institution in the collaboration will therefore need to have all the equipment and resources and people skilled and trained and available for operation and support. Specialist support, both personal and C&IT, is expensive and difficult to locate at short notice so institutions should share information, staff, expertise, resources and equipment. With electronic communication, geographical proximity of institutions is often not an issue. Costs of some diagnostic technology could be shared. If more than one student at an institution required the use of a particular piece of equipment and/or software (e.g. a scanner and related software), assessments undertaken externally might result in each student purchasing their own similar equipment through their DSA. However if the Institution or collaboration undertook the assessments one scanner could be purchased to be shared by all the students and its use paid for through DSA funds. Resources purchased in this way may also be available some of the time for use by students not in receipt of a DSA. Assessments for students not currently in receipt of a DSA could be also partly subsidised by funds generated by assessments and training for students entitled to a DSA. It has been suggested it may be beneficial if, specific software/hardware for support purposes could, where appropriate, follow the student or be rented or pooled. Institutions may be able to provide support of all types to students of a neighbouring institution.
 

22. Appendix I:  Supporting Students with Autism & Asperger’s Syndrome


i. ICLT can be a coherent, structured, visual & logical way of learning without social demands, and so of value and benefit to people with Autism or Asperger’s Syndrome.

ii. ICLT can support organisational skills for students who find difficulty in prioritising their workload and organising their studies in order to meet deadlines through visual planners, organisers, study schedules and calendars and maintaining a list of assignments and deadlines, “to do” lists and checklists.

iii. If students also find difficulty in the physical process of writing (e.g. dyspraxia) they may be helped in their writing by wordprocessing and may benefit from abbreviation expansion and/or word prediction.

iv. Some students may be more skilled at using a keyboard than writing and benefit from the use of a computer in exams.

v. Providing lecture notes on-line will assist those who find note taking time consuming and laborious.

vi. Students may have difficulties with information presented purely in a verbal modality and may misinterpret ambiguous instructions, information and colloquialisms. Providing online written instructions or visual guides helps capitalise on visual means of presenting new concepts and abstract material. Graphic organisers such as semantic maps, flow charts and webs can also help break down tasks into smaller steps.
 

23. Appendix J:  Supporting Learning Styles And Preferences

 

23.1 Introduction

There are many approaches to considering learning styles and preferences.

i. One approach focuses on the senses students prefer learning through: Visually (e.g. pictures) or Verbally (auditory/sound and/or visually/text) or tactile/kinaesthetic (‘hands on’ activity’)

ii. Another approach focuses on whether learners prefer a Holistic (see overview/ the whole picture) or Sequential (logical, step by step) approach to learning.

iii. Another approach focuses on the strategies students prefer to adopt when learning:

a. Pragmatist (learn by putting concrete ideas into practice)
b. Reflector (learn by observation/thinking)
c. Theorist (use abstract thought to consider relationships)
d. Activist (learn by doing/activity/experimentation)


ICLT facilitates making learning accessible and appropriate for individuals with different backgrounds, learning styles, abilities, and disabilities by providing students with a wider variety of options for accessing, using, and engaging with learning materials while minimizing barriers.

ICLT can enable the same content to be provided in a preferred medium or in multiple media simultaneously and can modify the appearance of information or transform one medium to another (e.g. Speech recognition software, automatically translates spoken language into text and Text-to-speech software, transforms text into speech)

Information stored digitally can be ‘marked’ in different ways (e.g. HTML, XML etc.) to allow teachers and students to flexibly alter content to accommodate needs or preferences.

ICLT can be networked and hyperlinked to supports for learning in preferred formats including updated materials, and contributions of experts, mentors, and peers.
 

23.2 ICLT supporting Media Formats

ICLT can support the use of speech, text, and images, which have communication qualities & strengths that may be appropriate for different content, tasks, learning styles and preferences.

Speech can be expressive but listeners need to recognize aural and visual cues, screen out irrelevant stimuli to stay focused and engaged and actively remember what is heard. Auditory memory is sequential and may be overloaded by the length and complexity of presentations.

Text reduces the memory demands of spoken language by providing a lasting written record that can be reread, and can help communicate complex information more exactly and logically as the author can make revisions. Speech can express meanings beyond what can be conveyed by words and syntax alone although reading text aloud can make a presentation less natural-sounding, and therefore, less effective. Various text cues and conventions can be used to try to replicate the expressive emotive power of speech although readers must interpret these.

Images can communicate information permanently and holistically and simplify complex information and portray mood, relationships, comparisons but can require interpretation.
 

23.3 ICLT supporting Flexible learning & Teaching

ICLT can provide examples in multiple media and formats while highlighting key features and supporting variations in existing knowledge.

To help learn new concepts, ICLT can facilitate finding and presenting personally and topically relevant multiple examples in the form of text, image, sound, or video and provide new ways to interact with those examples through manipulating digital materials.

ICLT offers a wide variety of ways to highlight key elements (e.g. through animations, intonation, colour etc.) to draw learners' attention to the most important aspects at different stages of learning.

ICLT providing multiple representations of information through a variety of media, formats, organizations, detail & depth enables students to choose the format or medium that works best for them.

Learning involves incorporating new knowledge with old and ICLT can support diversity in knowledge through flexible linking to other information resources in multiple media.
 

23.4 ICLT Supporting Strategies for Learning

Different learners aiming for the same goal use different approaches and strategies and so teaching and learning approaches, media, models, supports, and feedback need to be flexible.

ICLT can support learners through presenting multiple models using a variety of media showing different, effective ways to do something.

ICLT can support learners practice of skills in context by focusing on strengthening their abilities in specific areas and providing ongoing feedback (e.g. text-to-speech supports learners to focus on strategic reading or content learning; spell checkers support learners to focus on expressing their ideas and improving their writing fluency; spreadsheet calculations can help learners focus on mathematical reasoning) Online connections to mentors and peers offer students the chance to seek comments from others.

ICLT offers varied supports and opportunities to help students demonstrate & consolidate knowledge and skills and invite feedback from a wide audience and can provide a sense of accomplishment. Presentation tools provide templates and tools for incorporating multiple media and for structuring presentations. Publishing software helps students incorporate images and lay out printed work in a professional manner.
 

23.5 ICLT supporting attitudes, feelings, emotions

Motivation is important for success in learning and ICLT can offer the flexibility to give students choices of content, methods, and materials and to pursue their interests connected to their feelings and emotions that may help develop their enjoyment of learning.

Students learn best when challenged just beyond their current capacity but the optimal level of difficulty, challenge, and frustration varies considerably. ICLT can help provide a structured opportunity for students to practice setting realistic goals and optimal challenges for themselves. Discovering the consequences of setting goals that are too high or too low helps students develop the skills they need for independent learning.

External rewards and punishments tend to be inappropriate and ineffective in motivating learning over the long term (unless choice of reward is provided) whereas motivation can be enhanced through immediate feedback.

ICLT can help offer students a selection of materials from which to choose, each with varying degrees of structure, and an appropriate learning context. (e.g. Some students like to explore ideas and create their own individual approaches while others require more structure; some like to learn in classrooms, others prefer their home; some prefer quiet, others noise; some prefer to learn in a group, others prefer to learn alone )
 

23.6 ICLT supporting Assessment

ICLT embedded, flexible assessment can adjust to many individual differences and with flexibility in presentation, expression, supports, and engagement teachers can align assessment more closely with teaching goals and methods and thus, assess students more accurately.

ICLT enables provision of multiple representations of content in the context of assessment resulting in a fairer picture of students' progress and deeper understanding of student learning, based on what is being evaluated, the support the students normally use, and the format that is most accessible to each. (Test formats (e.g., multiple choice, essay) and administration circumstances (e. g., timed/untimed) can affect student performance and traditional assessments often consist of a single medium.)

ICLT makes it easier to provide students with multiple options for expression appropriate for their own styles, needs, and preferences, so they are more likely to be able to demonstrate skills, knowledge, and learning. (e.g. Speech recognition systems can record spoken responses and translate them to text. Software can be used to create animated presentations and other similar tools make it easy to develop multimedia presentations)

Technology offers the opportunity to assess skill learning in a deeper and more meaningful way (e.g. simulations)

Embedding assessment into ongoing work over time can ensure that every student is working at a comfortable and appropriate stage of difficulty within an enjoyable learning ICLT multimedia environment which removes some of the emotional impact of testing and highlights its more positive aspects. Feedback for both student and teacher can be informative and helpful rather than intimidating and can inform teachers about what most interests their students and help them to enlist students' motivation.

The interactive capacity of ICLT facilitating the tracking of the support a student uses and the strategies that they follow can help gain valuable insights about students as learners and more accurately evaluate both student performance and their underlying learning processes over time.

See: http://www.cast.org/teachingeverystudent

 

24. Appendix K:  Accessibility of Media & Formats

 

24.1 Macromedia Flash and Accessibility

Macromedia Flash and Shockwave ‘movies’ can include interactive graphics, text, video and can be inaccessible to users who have disabilities without provision of alternative content as well as keyboard navigation, synchronizing audio to text captions and text equivalents for all graphical information.
 

24.2 Adobe Acrobat Portable Document Format (PDF) and Accessibility

Portable Document Format (PDF) files need to follow good general accessibility design rules. In addition, to be accessible to screen readers that can read PDF, the user must have Acrobat 5.0 or greater and the PDF document must contain real text not just scanned images of text and be in Tagged PDF format & be marked up for accessibility (e.g. using Microsoft Office or Adobe Acrobat). It is always a good idea to provide an HTML version in addition to the PDF, even if the PDF is created with accessibility in mind.
 

24.3 PowerPoint and Accessibility

The best method of making PowerPoint slides accessible on the Web is to make an HTML page version.
 

24.4 Java Applet Accessibility

Java accessibility is related to the platform on which the user's computer relies and to assistive technology and until more tools & solutions have been developed it is best to use accessible alternatives to Java applets.
 

24.5 Chats and Accessibility

Despite the wide-spread use of chat and instant messaging programs (e.g. AOL (American Online), MSN (Microsoft Network) Messenger, and Yahoo, few are fully accessible to users with disabilities.
 

24.6 Multi-User Domain Object Oriented Environments (MOOs)

MOOs are multi-user virtual environments in which users often control "avatars" (computer-generated actors) that move through the virtual world, interacting and communicating via speech generated from user-typed instructions. In order to be accessible a text description of the virtual world and a real-time text transcript are required.
 

24.7 Synchronized Multimedia Integration Language (SMIL)

ICLT can allow users to interact with lesson material in their preferred way using their preferred format. Synchronized Multimedia Integration Language (SMIL) is an XML language for the creation of multimedia presentations for the Web and can manage the integration and synchronization of alternative formats such as text, audio and graphics. It is supported by popular user agents, including RealPlayer and QuickTime Media Player.
 

25. Appendix L:  Supporting Music


One example of materials developed to be also accessible for blind users are the products of the Teaching and Learning Technology Project (TLTP) at the Royal College of Music: an orchestration project and a project examining the use of music with film. The courseware is delivered as interactive multimedia CD-ROMs.
 

25.1 Orchestration

This courseware aims to enable students actively to explore orchestral writing from the 'inside'. The opportunities that students might have to work with a real orchestra will at best be limited, and in many institutions are simply not available. However, a knowledge and awareness of orchestral practice is a vital tool to the education of any rounded musician. The courseware addresses the need for students to familiarise themselves with the music and sounds of an orchestra. It enables users to 'dissect' passages from the mainstream repertoire, allowing them to examine how complex orchestral textures are put together. But this courseware also offers students the opportunity to explore alternatives to the composer's original, combining elements from a menu of pre-recorded examples to create their own versions of the passages and thereby gain a critical insight into the technique and practice of orchestration and orchestral composition.

The courseware is relevant to students taking courses in composition, orchestration, instrumentation and arrangement, analysis, stylistic studies, history, conducting, performance studies, aural training and awareness. It is relevant to students at undergraduate and postgraduate levels, with or without traditional backgrounds in conventionally notated music. However, for a full understanding of the issues involved, fluency in musical notation and terminology is essential. This courseware can be used by visually-impaired students and teachers.
 

25.2 Dramatic functions of music

“This courseware provides audio-visual materials designed to stimulate pedagogy, research and practice in music for film, television, theatre and multimedia. At the heart of the courseware is a ‘commutation engine’ that enables the user to choose different combinations of music and image/storyline, to comment on these and share ideas with others. There is also an alternative version substituting radio drama-style extracts for the video, enabling access to visually-impaired users as well. It is intended to be relevant to all music and media students, but especially to those taking courses in composition, film-making, animation and multimedia at undergraduate and postgraduate levels, with or without backgrounds in conventionally notated music. “

 

26. Appendix M:  Supporting Arts


(see: http://www.artscouncil.org.uk/publications/digitise/index.html)

"The Arts Council of England's Digital Arts and Disabled People Bursary Scheme was set up to help the evolving body of disabled artists interested in using technology to facilitate their work by offering small grants for training and access to expertise. Digital image-making has been at the centre of a disability arts renaissance, partly because its newness allows for fresh ideas on the nature of expression and partly because it offers both a way of processing and accessing art-making which can be better tailored to disabled artists' needs. Additionally, the interactive possibilities of the internet have made it easier to access material from other media such as film, radio and video. Arguably, it is a timely coincidence that the expansion of technology has occurred over a similar time period to the one in which disabled people have been attempting to break the shackles of oppressive medical and charitable perceptions of their bodies, replacing them with a much more socialised model of disability. This development drastically transforms our perception of ourselves and the discrimination we face as a disempowered group."

" What is clear is that the internet is giving disabled artists a degree of control in producing work and finding an audience for a growing area of practice."

"For many disabled people the major point of contact with new technological development is within a medical context….. The boundary between 'medical' and 'social' is complex in general terms but for political purposes the disability rights movement has emphatically focused on a social model of disability. Such an emphasis represents a demand for access to the practical mechanisms of society whilst considering the medical depiction of disability (as a physical impairment or limitation, as something to be cured or alleviated) to be disempowering. Medical technology often breaches this division by being predicated on diagnosis and presumed 'replacement' or support of body parts whilst also increasing an individual's degree of social access. In contrast, commercial technology (general consumer goods) may offer increased access without the stigma of being in any way medical. Fax machines, pagers, tape-recorders, remote controls, and many other gadgets of consumer technology as well as being mainstream commodities also offer invaluable support for disabled people, often in ways that were not originally intended or foreseen by manufacturers. The perspective of identifying technology with disability art is, then, in itself dual-edged. If disabled people consider themselves to have a relationship towards both medical treatment and access support in one form or another, it is becoming increasingly likely that digital information plays some part in its operation. The more general advantages and facilities that are provided by new technology may be balanced with feelings of dependency, of one's hopes for increased social access residing on 'breakthrough' techno-logical inventions. Often the equipment itself engenders a sense of both intimacy and distrust. Technology -compressed human information - enters our lives as an object or objects operating in prosthetic symbiosis with our bodily organism. Hence, many disabled people may anticipate that an artistic relationship with new technologies and digital art would be complex. ……The disabled artist using new technology to explore creative ideas which may - simultaneously or separately - relate to provision of access is already operating across the span of an unusually dynamic set of relations. It would be likely then that digital art by disabled people would also present a challenge to the mainstream of digital art per se. Questions without answers For me, working as a disabled artist with new technologies has raised many problems that do not suggest simple resolution. I would like to offer some initial questions and observations at the digital/disability arts interface. To start somewhere: the commonly cited (and contested) concept of 'disembodiment' that is an effect of a computer-HEARING user's suspension in virtual reality, telematics or cyberspace takes on a more complex spin in relation to disability. In mainstream society, so much is predicated on disability as a stigma through the visible presence of a physical condition
(people refer to 'visible' and 'non-visible' impairments). Could it be that a society of 'disembodied' agents may effect the removal of such conditions? The question here is whether computer-disembodiment offers an attractive 'liberation' from the body for the disabled individual or whether it effects an effacement of an essential condition of identity. ….

More generally, there is a significant tendency in contemporary non-disabled digital art to adopt or develop a predominant style that engages with metaphors of sensory overload or engulfment. This may take the form of virtual reality, software games animation, treated sound or graphic imagery, which, in the synthetic complexity of the treatment or distortion, is suggestive not only of desensitisation but of a compensatory reflection of the fact of the computer-user's comparative physical immobility. Considering the history of the social isolation and institu-tionalisation
(enforced immobility) of disabled people, is there a danger that it could become just another stereotype to conflate, say, the wheelchair-user with the computer-user, or the 'isolation' of the net surfer with the social marginalisation of many disabled people? Is the desensiti-sation effected by much digital art that attempts to metaphoricise sensory overload either useful or appro-priate to a sensory-impaired disabled artist?

….. The question here is one of technology's synergy and symbiosis with the human rather than mere replacement or emulation. Given an intense ambivalence towards the advantages and innovations of such media that intrinsically pose unintended and diverse challenges to experiences of disability, it is in such areas as non-corporate approaches to, for example, virtual reality, that the disabled artist might flourish. Here, as with much that is convincing in art, a critical confrontation can be combined with a creative vision. It is through such eventualities that we may hope to see disability artists presenting unexpected challenges to digital arts, revealing over and again the artistic presumptions and establishments of an uncritical and marginalising mainstream"

The digital process has been as much about communicating with people as with the hardware and software. Learning to manage a project, however humble in proportions, is all about interpersonal skills and the application of knowledge. Acquiring the know-how has in fact been a very social process. I'm not able to make use of the visual display monitor so I work alongside an artist with similar interests who relates the visual information to me. Much of our initial familiarisation concerned developing methods for verbally sharing the visual information presented on the densely packed display screen. Over time, I evolved a mental model of the software's functionality and, through small-scale experiments, the contexts where digital processing can be effective…………After several hours of familiarisation he went away to look at access technologies (i. e. verbalising software) and check their compatibility. This proved fruitless purely because of the graphical user interface emphasis on the use of icons, drawdown menus and the mouse. It ultimately meant that we would always have to provide a fully sighted assistant for him to work with. The next exercise was to set out a precise method of working with the assistant, after which Hugh spent the following two months trying to become fully proficient in all the applications. The positive aspects of working this way were firstly that it vastly reduced the experimental time he would have needed if he had worked alone using access technology. Secondly he was able to explore the visual processes by 'proxy'. Having assistants provided him with an important short cut. He was able to take advantage of the assistant's familiarity with the system, and the two of them were able to share their acquired knowledge. On the negative side were the difficulties in communication, the use of language and simplicity of description. Hugh has come across very few people who have a high level of ability in communicating visual descriptions or in articulating creative work to the partially sighted. He believes there are huge training needs in this area which would have a positive effect on everyone within arts and the media. There is an enormous amount of productive experience to be shared in such collaboration but personal development plays a critical part. It is essential for disabled people and arts organisations to build up a rapport. Organisations such as Intermedia are some of the few places encouraging access to the disabled but at the same time they are often the most pressurised and under resourced."

"We both have difficulty communicating which is why we use art to say things. We find metaphor in materials and actions. Digital media helps us take our work out of a performance-based dialogue into more permanent media. This enables us to exchange ideas. Our work is much wider than the performance work we produce or the images we make. It's about a process of work which we share and only partly present publicly. Introducing technology into our process has enabled us to make ephemeral performance pieces more tangible. The images accompanying this article were grabbed from the desktop screen. Taped conversations have meant that writing has been made easier and dissemination on the web is possible. This is particularly important for us since, as a dyslexic, I have difficulties in writing, and for Tony this process is beyond reach to a much greater extent."
 

27. Appendix N:  Supporting Theology/Religious Studies (TRS) and Philosophy


The Learning & Teaching Support Network (LTSN) Philosophy & Religious Studies Subject Centre note that the disciplines that are covered by the Philosophical and Religious Studies Subject Centre are not ones that lend themselves easily to the use of C&IT in teaching for practical and subject specific reasons.

Most Theology/Religious Studies (TRS) and Philosophy departments are small and therefore lack the resources to bear the high front end costs of developing C&IT programmes. Where they are able to use institutional facilities, these are sometimes unsuitable for humanities subject. Nevertheless, there is interesting and useful work being done.

Much teaching is text-based, and although this does lend itself to some use of C&IT, this could have a negative effect on widening participation since its often means pushing the cost of printing material away from the departments concerned and onto the student. There is also little use of Multiple Choice Questions in PRS, since questions posed tend not to have right or wrong answers.

One particular growth are seems to be in the use of C&IT in running on-line seminars & students who have become comfortable with each other face to face are more likely to successfully engage in online discussion.

There have been any number of logic programme developed over the years, however, none have really been widely accepted since many academics prefer using their own methods although the possibility of the development (and accepting) of common ways of teaching logic is being investigated

Dr Gary Bunt in his March 2001 article 'Widening Access to Theology and Religious Studies through the Application of Internet Resources' http://www.prs-ltsn.leeds.ac.uk/access/discussions/net1.html explores the advantages and disadvantages of students applying Internet resources in their TRS work, and considers whether the Internet is a means through which wider access to TRS can be facilitated through availability of a broader, cheaper and more comprehensive resource base.

Key issues addressed include:

i. Book purchase is expensive, and many students have limited resources to apply to buying academic texts

ii. students from disadvantaged backgrounds might make greater use of web resources as a means of researching specific types of TRS essays.

iii. There are materials available on-line that cannot be easily obtained elsewhere,

iv. Training and is essential & accommodating these requirements will widen participation, but also requires institutional support.

v. 'free' Internet access via their academic institutions is a means of widening access and academic participation in higher education, especially for students with limited financial resources.

vi. A student may be stimulated through reading TRS related material on-line to study a particular subject in more depth, or even to search out a printed resource. This issue is particularly important for the growing number of part-time students in access courses, further education or higher education, where local resources are inadequate to study a TRS subject in depth. The Internet can also open up TRS resources for people with physical impairments that act as barriers to learning, including some deaf, blind or dyslexic students.

vii. Printing out any material may be practical for individual pages, but becomes less realistic with major TRS related texts, including forms of Revelation, Scriptures and primary texts.

viii. Some TRS courses lend themselves more to the medium than others, for example in the study of contemporary religious movements or world religions, which have a wealth of potential material available on-line.

ix. A text may be searched for key terms, and other material ignored. It may link in unconventional ways to other sections of the same site, or external sites & the transition can be confusing, especially when little information is given as to the linked page's origins.

x. The variation in commentaries and motivations for putting a site on-line need to be considered, when evaluating them as resources for widening access or improving student knowledge.

xi. The danger of information overload is one that has to be considered in the context of students, as well as lecturers.

xii. Patterns of student work can be influenced by the Internet, given the distractions available on-line, and the illusion that simply surfing and searching for material on a subject is the equivalent of writing an essay. Poor management of research time, and Internet fatigue, can lead to essay deadlines being missed.

 

28. Appendix O:  Supporting Chemistry

 

28.1 Overview of the use of CAL

CTI Centre for Chemistry in a general overview of the use of CAL (Bell, Gladwin and Drury: J Chem Educ 1998) noted from practical experience:

i. The use of the computer, either for live lecture presentations or on-line learning can include displaying simulations & animations to greatly enhance a student’s understanding.

ii. Computer-based tutorial is often used to reinforce concepts presented in lectures & may be used to help with growing student/staff ratios. The use of diagrams/illustrations is very important, especially for visualising difficult concepts while findings suggest that the impact of multimedia is subtle.

iii. CAL Self Assessment provides immediate feedback provided to the student. However, the lecturer may also benefit if a monitoring system logs and collates all the student responses. to enable problem areas to be highlighted and allow additional time to be spent in lectures/tutorials to reinforce difficult concepts. Few institutions use Computer Administered Testing for final examinations due to resource implications.

iv. Laboratory simulations have a number of benefits:

a. the student can learn of the experiment’s objectives and thus work more effectively in the laboratory.
b. students can familiarise themselves with equipment before actually using it, thus making laboratory time more profitable.
c. They can saving money in the case of extremely expensive equipment
d. Sunstitute for laboratory work that is too dangerous or would take too long to perform
e. permits a student to analyse more data than would be possible in a practical session & improve their understanding.


v. Data collected during laboratory experiments often needs to be analysed and computer applications, such as spreadsheets, provide relatively simple mechanisms for performing these tasks.

vi. The manipulation of data can also facilitate problem solving & allow the student to make higher-level interpretation of relationships and explore implications

a. Kinetic studies are applications which are particularly suited to spreadsheet manipulations - the effects of changing initial conditions, equilibrium constants and time of reaction can be examined quite simply
b. The growing number of databases specifically orientated to chemistry (e.g. periodic tables and chemical structure systems) mean that data can be quickly transferred between applications. For example, element properties can be copied from a periodic table database, pasted into a spreadsheet and the final output graph embedded within a word processor document. This integration of applications can catalyse student interest and activity as well as improving computer literacy skills.
c. By using applications for developing problem solving skills, discussion and concept building can follow, often promoting group activity and facilitating peer to peer coaching.

28.2 Delivery methods

Chemists have seen the advantage of using the WW Web to deliver CAL materials to the classroom of:

i. free access to a host of resources
ii. the ability to deliver text, graphics, animations, video, sound and chemical structure information in a platform independent manner
iii. can be used as an open / distance learning tool
iv. is available when the user wants it and is student-oriented

Disadvantages include:
i. the difficulty of access when the internet is under load
ii. the need for communication hardware plus connection costs
iii. the difficulty of finding high quality information from the wealth of potential web sites.
 

28.3 Implementing CAL

One of the main advantages over other media is that the computer can make learning an active process. When used well, the computer can be a very powerful tool. However, its implementation into the learning environment is not an easy step. Some of the issues are:
i. It is important not to put undue stress on students - avoid using courseware which prevents the student from progressing until they have answered a question correctly.
ii. Designing questions to appear more intelligent is an important consideration, for example, checking to see whether a student’s response is out by an order of magnitude (i.e. a misplaced decimal point), rather than simply informing them that the answer is wrong.
iii. Allow a number of attempts at questions, and on each incorrect response reveal more information required to solve the question.
iv. avoiding unrealistic time constraints or reporting an incorrect response by flashing the screen, or setting the bell to ring.
v. The ability to transfer data between applications is extremely useful, therefore, where appropriate, ensure compatibility between software packages before implementation.
vi. Software is increasingly becoming system resource intensive and it is important to keep hardware up to date in order to provide good response times.
vii. If possible, access to CAL facilities should be provided both inside and outside normal hours. Some students prefer to work without their peers or lecturer present
viii. The confidence that a student has in their ability is extremely important as a student's expectancy and academic self-concept are more significant predictors of chemistry achievement than prior achievement and instructional experience
ix. For effective use of computers, students require clear objectives & tutorial style courseware should have definite goals set and the student should be made aware of them.

CAL/IT provided a way of :
x. allowing students to work at their own pace
xi. providing simulations of expensive/dangerous equipment
xii. highlighting areas of a course that students are having difficulties with
xiii. enhancing understanding
xiv. making learning an active process
xv. promoting collaborative work
xvi. providing greater computer literacy

CAL/IT provision may be a possible solution to:

xvii. the need to increase the provision of independent learning for students, the widening of access to courses for students who do not have the necessary pre-requisites, and the desire to provide students with transferable skills,
xviii. the provision of more student centred learning, the need to widen the range of approaches to teaching and learning, the increase in tutorial class sizes necessary to cope with larger numbers of students, and the necessity of providing incentives to improve teaching performance,
xix. the desire to increase the use of technology in courses, the need to provide enrichment in lectures from use of computer graphics, and the requirement to introduce more interfacing and simulations in laboratory classes.
 

29. Appendix P:  Supporting Mathematics, Science and Engineering

 

29.1 LTSN Maths, Stats & OR Network

Pam Bishop  & Neville Davies of LTSN Maths, Stats & Or Network noted in their plenary presentation (Use Of Technology To Enhance Learning And Teaching In Maths, Stats & Or) to The Time 2000 Conference:
i. In addition to the increased power of standard packages for carrying out symbolic manipulation or statistical analysis, the last decade has seen the arrival of some sophisticated systems for teaching ideas.
ii. The Teaching and Learning Technology Programme (TLTP) was a particular stimulus to these developments in the early 1990s. Some innovative software was created and is still in use.
iii. Animation can demonstrate concepts difficult to show in static diagrams: e.g. movement
iv. Using the computer as a laboratory allowing students to conduct mathematical experiments, especially using the graphics capabilities of computers, can give insights not available in other ways.
v. Computer based learning material with an emphasis on using statistics can provide tools to aid problem-solving.
vi. Students find that that carefully constructed computer-based learning modules are easy to understand and they enjoy using a computer to carry out learning tasks
vii. Working at their own pace is attractive to them, and they invariably report that they feel their knowledge of the subject material improves with the use of a computer.
viii. The Quality Assurance Agency after its review of the subject areas of Mathematics, Statistics and Operational Research (MSOR) found were many examples of the appropriate use of IT and appropriate software integrated into classroom activities, which led to the enhancement of the students’ learning experience.
ix. Good practice in the use of technology was noted for a number of providers who make information such as lecture notes, past examination papers and administrative matters available on the Web, and there were instances of the use of interactive worksheets. Several providers included the development of computer based learning activities as part of their learning resource strategy.
x. It is clear that in UK higher education institutions the integration of technology into the curriculum, rather than employing bolt-on activities in the area, produce the most effective results.
xi. Powerful commercial packages carrying out computational, symbolic and statistical analysis have already transformed the teaching of MSOR subjects, especially in departments where there is a perceived need to prepare students for future employment. They permit the development of problem-solving skills, provide tools for investigational work and allow students to learn using research-related methods. The challenge is to create learning materials based on the packages that are relevant to students at different stages of their education. There is a great potential here for sharing such resources,
xii. Work is taking place on a way to embed mathematical expressions in Web pages (MathML) & that will be accessible to all (i.e. not in picture form)
 
 

29.2 Dyscalculia

The British Dyslexia Association (http://www.bda-dyslexia.org.uk/) state that Dyscalculia is like dyslexia for numbers, true Dyscalculia is rare and that there is no automatic link between Dyscalculia & dyslexia and that:
i. Programs need to be selected with care, taking into account the pupil's age, the presentation of the program and the level(s) and topics of work available.
ii. In more advanced mathematics an important skill is creativity, and this too is something at which dyslexics may shine
iii. There are individuals with dyslexia who will exhibit problems in mathematics, not because of their dyslexia or dyscalculia, but because their instructors are inadequately prepared in mathematical principles and/or in how to teach them.
iv. Individuals with dyslexia may have problems with the language of mathematics and the concepts associated with it.
v. Generally, the computer can help in the following ways:
a. It is associated with enjoyment.
b. It provides a welcome change in presentation.
c. It does not criticise, nor condemn.
d. It has endless patience.
e. It can provide extensive practice in numeracy skills.
f. It can do many basic calculations, especially using spreadsheets, graph and statistics programs.
g. It can improve presentation.
 

29.3 Accessibility

Generic Technology can improve accessibility for Mathematics, Science and Engineering (e.g. the use of captioning technology has greatly improved access to information in science, engineering and mathematics for deaf students and mathematical expressions written or displayed on electronic white boards can be saved as a computer file for students who find it difficult to take notes) but to improve access to science, engineering and mathematics:

i. Facilities, computers, science equipment, and programs need to be accessible to people with a variety of disabilities.

ii. Scientific and mathematics publications need to be available in appropriate alternative formats.

iii. Complex abstract mathematical and scientific language & notation, graphs, charts, drawings & three dimensional models need to be accessible
 

see:
 http://www.rit.edu/~easi/easisem/handbk1.html
 http://www.washington.edu/doit/Brochures/Careers/representation.html
 http://www.washington.edu/doit/Brochures/Transition/csun.html
 
 

29.4 Interfacing Laboratory Equipment With Computers

Many instruments used in educational science laboratories provide data in digital format and can allow digitised data to be easily transferred to a computer for automatic data logging and can be externally controlled by sending commands entered on an alternative input device, keyboard or computer and can provide large print and/or speech output. (marking scientific equipment with Braille and large print labels can be helpful as well). Portable Braille note-taking devices are capable of being interfaced with 2-way communication to laboratory instruments and so be used by blind students as a means of independent access to the instrumental data and as a means of controlling the instrument.
(See: http://www.rit.edu/~easi/itd/itdv03n1/article3.html)
 

29.5 Using Speech Recognition

Metroplex Voice Computing provide applications that use speech recognition to do basic addition, subtraction, multiplication, and division, have graphing capabilities, and will also evaluate, evaluate numerically, factor, combine, expand, simplify, check equality and operate AutoCAD and Windows calculator.
(See http://www.mathtalk.com/)
 

29.6 Students With Visual Impairments

Many of the problems of presentation to students with visual impairments can be addressed with existing technology in a multimedia multisensory environment:

(See: http://www.rit.edu/~easi/itd/itdv01n4/article3.html which describes a project to use technology to provide vision a graphical calculus course for blind students that equals or exceed the quality of courses for students with unimpaired vision.)

i. scanners with optical character recognition (OCR) software can be used to read conventional printed text into ASCII files.

ii. Braille printers with appropriate translation software can render those files in Braille.

iii. for those who do not read Braille or even those who do, screen reading systems provide access to ASCII encoded text files.

iv. enlarged display screens are available for those with lesser degrees of impairment.

v. Hypermedia techniques can be used to provide easy access at will to information in the courseware.

vi. audio cassettes can be made by a trained reader

vii. mathematical formulas can be written out in English for synthesis by screen reading programs.

viii. large type and talking calculators are available
 

29.7 The Use Of  Speech Output, Braille And/Or Nemeth Code For Reading Mathematical Equations & Formulas

“Matlab is a powerful number-crunching environment from The Mathworks, Inc. It has become one of the most popular and ubiquitous software tools for scientists and engineers to do such tasks as numerical modeling, signal processing, image processing, and data analysis. Smith-Kettlewell Display Tools (SKDtools) provides blind engineers and scientists with a set of Matlab scripts for auditory and tactile data representation. SKDtools uses a standard sound card and/or a Braille embosser capable of producing tactile graphics. The auditory plotter uses spatial location and frequency as parameters in representing single-valued, two-dimensional plots with a wide variety of user-definable parameters. The extraordinarily flexible tactile graphics functions can be used to emboss any combination of charts, graphs, images or text.” (see http://www.ski.org/Rehab/SKDtools/index.html)
“MATLAB is an intuitive language and a technical computing environment. It provides core mathematics and advanced graphical tools for data analysis, visualization, and algorithm and application development. With more than 600 mathematical, statistical, and engineering functions, engineers and scientists rely on the MATLAB environment for their technical computing needs. MATLAB Student Version The MATLAB Student Version makes MATLAB, Simulink, and the Symbolic/Extended Math Toolbox available at a low cost to students worldwide. Many add-on products are also available.”
(see http://www.mathworks.com/products/prodoverview.shtml)

Formulas introduce special problems that technology has not resolved in simple ways. Braille systems for rendering formulas exist and others are in development. The Nemeth code was developed specifically for the purpose of rendering mathematical expressions in Braille. It uses standard six dot Braille and, by virtue of adroitly constructed combinations of Braille characters, is able to represent very complex expressions. The Nemeth system needs to use compound characters to represent many of the symbols that are single characters on a keyboard. A more significant difficulty is that the code lacks the graphical elements of complex mathematical expressions that enable the learner to develop an intuitive grasp of the
material.

Computer Braille is a six dot system which represents letters, numerals and punctuation (including parentheses, brackets and braces). It is most useful for communicating between ASCII based and Braille based devices without the need for a great deal of translation. Computer Braille can be used for mathematical formulas but its use doesn't make it easier or faster to understand them.

A hybrid system is the DotsPlus system which combines eight dot Braille with tactile display of some of the graphical elements in technical formulas. With eight dots per Braille cell, a true one-to-one match could be made between Braille cells and ASCII's eight bit bytes. For blind programmers, this would be even more useful than computer Braille. DotsPlus, in common with other Braille systems, requires preliminary training. Dotsplus is a method of presenting tactile information for blind readers with the same spatial formatting used for printed materials. It was developed largely for presentation of mathematical equations and scientific symbols used in text. It represents letters, numbers, and a few other symbols by Braille dot patterns, but many symbols are represented by enlarged raised images of the ink-print symbol.  Dotsplus output is produced by making tactile copies of graphic computer files produced by a number of standard graphics programs, word processors, and page setting compilers. Any computer file that permits a global font change can be reproduced in Dotsplus with minimal editing. Dotsplus hard copy using raised images that look like print equivalents but factor of approximately 2.5 larger and can be recognised by sight or touch.

TRIANGLE is a tool for reading, writing, and manipulating information, including mathematical equations, complicated tables, and various kinds of graphs, diagrams, and tables with output in sound, speech, screen & Braille and includes a math/science word processor, a graphing calculator, a viewer for graphs & tables, the Touch-and-Tell Program for digitising tablet input (e.g. for Nomad)

A graphing calculator is part of TRIANGLE and its output can be ``viewed'' on the computer screen. It can also be heard as a tone graph, or felt by a moving Braille icon as the x coordinate is varied. The graph may also be printed on a Braille printer.

Flow diagrams, computer tree diagrams, and a number of other types of information typically presented graphically for sighted readers have been translated into ``Braille diagrams'' that blind students have found fairly understandable. Some of the simpler diagrams of this kind can often be read using a refreshable Braille display even though these displays show only one line at a time. TRIANGLE provides a Braille reader for such Braille diagrams.

Many such diagrams and most other graphical information is more easily understood if available as a tactile picture that can be viewed on a digitising pad so that the computer can supply additional information. TRIANGLE includes this capability.

A number of translator programs will be made available in order to make TRIANGLE as useful as possible. At a minimum these will include programs to translate LaTeX, MS Word, and WordPerfect files into the GS notation used by TRIANGLE, translation of standard spreadsheet files to the GS table form, and translations of the computer map files generated for figures by the Nomad and AudioPIX software.

AsTeR can auditorily render the structure and content of a mathematical formula in ways analogous to a graphical display. AsTeR has excellent hypertext facilities that permit sophisticated random search for information. These capabilities exceed those of a trained mathematical reader. AsTeR reads technical ASCII files written with the LaTeX macro package for the mathematical typesetting language, TeX. The combination of LaTeX and AsTeR has a special advantage: it is possible to use a command set that expresses the semantic content of a symbol as well as its typographical form.

The LaTeX macro package is a comprehensive word processing program for literary text enhanced by special facilities for processing technical formulas. It is already the most common form for the computer processing of mathematical text and extensions of LaTeX are being developed for other sciences. A LaTeX source file uses only keyboard symbols. Since LaTeX expresses the semantic content of a formula through simple macros that can be interpreted either by print graphics, Braille, or voice synthesis, it can be used as a common basis for all computer assisted presentation of technical text. The effort to learn the few LaTeX commands appropriate to a particular course of study is about the same that any student would devote to earning the symbolism of the subject. It would be unnecessary for a student to learn many, if any, of LaTeX's visual typesetting commands.

Work executed in LaTeX could be printed in typeset form by the student for submission to the instructor or the LaTeX source file could be viewed in that form on the instructor's screen. With appropriate software and a Braille printer, the student's work could be saved in hard copy for future use. Wherever AsTeR is installed, the student could review his work in audible form with the assistance of AsTeR's search facilities. Structured formatted electronic technical documents can be browsed & searched (using LaTeX & AsTeR) rather than only read in entirety. Without AsTeR, the audible review could be done by standard screen reading systems "trained" to render the LaTeX commands.
 

29.8 Tactile Mouse

(see http://www.virtouch.co.il/vtmouse.htm)

“The VirTouch Mouse is a multifunctional device. It enables the blind to use touch in order to recognize graphic shapes, diagrams, pictures, to draw symbols, icons and graphical schemes, to read text in regular alphabets, in addition to Braille, and to play tactile computer games. VTS integrates regular computer mouse and tactile display functions in one device. The VirTouch Mouse is a special screen scanner-mouse, containing three tactile displays each incorporating 32 rounded pins arranged in a four by eight matrix. These pins respond vertically through the cursor to computer graphics, pixel by pixel. Using three fingers, the blind and visually impaired can understand the curvature and shading of the scanned screen pixels presented through the structure of pin height. Each pin moves up and down. Eight Buttons on the top and side surfaces of the device allow the user to interact with the computer in order to navigate the cursor to specific positions, to send commands, and to transform images. In graphic mode the user moves the device along a tabletop as a sighted user moves a regular mouse. In turn, the VTMouse cursor, which also consists of three rectangles, moves along the computer display. The image from each of these cursor rectangles is transformed and sent to the corresponding tactile display on the device. In this way, the blind user progressively "feels" small parts of the computer display with his/her fingers and integrates a full picture from those small parts exactly the way he/she does in real life. In text mode, three display letters are presented at one time, one letter per tactile rectangular display. In response to corresponding commands all three letters shift in a desired direction. For reading text VTMouse and its software provides innovative Braille Running Line mode as well as Text-to-Speech output. VTMouse software is a set of Windows 98/NT/2000 applications, which provide a normal "user - computer" interface for presenting graphic objects, reading text in either Braille or printed letters and playing tactile games specially developed for the blind. Other applications also contain exercises and educational materials for study with sound accompaniment. All these allow the user to work independently or through interaction with a sighted relative, teacher or friend. “
 

29.9 Audio-Tactile Tablets

Tactile graphic images are used by blind people to obtain information that sighted people get from looking at pictures, although it is difficult to make them as informative to blind readers as pictures are to sighted readers. The information conveyed by color and texture are difficult to translate into equivalent haptic information and since haptic perception is much less detailed than visual perception and most blind people have little experience in reading tactile pictures it is difficult to make tactile pictures that are very detailed without simultaneously making them confusing to blind readers. A tactile picture, charts, graph or diagram is mounted on a touch-sensitive digitising pad (e.g. Nomad tablet) with a built-in voice synthesizer attached to a computer and information about various portions of the picture is contained in an electronic file in the computer. A user presses on some part of the picture, and information about that region is sent from the computer to be spoken by the speech synthesizer. Users can prepare their own pictures by any method and program in the information. The Tiger printer can print images as raised lines, as well as text, Braille etc.
 

30. Appendix Q:  Supporting Economics


The Learning & Teaching Support Network (LTSN) Economics Subject Centre notes that:

i. The particular benefits of C&IT in economics stem mainly from the mathematical character of economics. A lot of teaching involves studying mathematical models such as the ubiquitous supply and demand curves, particularly the effect of a change in a parameter. To do this with an animation is arguably clearer than drawing a line on a board, erasing it and redrawing it. Various software and online formats allow the combination of animated or interactive graphs with written or audio commentary.

ii. C&IT also facilitates games and simulations. There are online models including the UK's Virtual Economy and a number of virtual stock markets. There are computerised games that run on local networks. It is not uncommon for economics lecturers to use Excel or other software to generate a model or worksheet for their students to experiment with.

iii. C&IT is essential to economics in allowing access to a vast range of economic data from around the world, as well as the statistical or econometric software with which to manipulate it.

iv. A major advantage of material delivered in this way is its asynchronous character. Courseware and online text, audio or visual material can be worked through at the student's own pace and at any time that they have access to a networked computer. Discussion boards or electronic mailing lists ease the flow of questions and feedback between tutors and their classes. Hence students who cannot attend or keep up with a conventional lecture but who are still motivated can still be guided through the subject by their lecturer.

v. Educational progress might show a difference between students who are accustomed to having used computers from an early age and other students who may have problems of confidence with everyday computer use.

vi. There is a wealth of self-test material in economics, both online and self-contained, which students can work on in their own time, for example to see if they have the sufficient grasp of mathematical concepts for their course. Potentially, the availability of both self-tests and online learning materials could help build students' confidence with topics such as maths.

 

31. Appendix R:  Supporting English


The Learning & Teaching Support Network (LTSN) English Subject Centre note that:

i. Teachers have found that dyslexic students greatly benefit from the publishing of online lecture notes, course materials, etc.  Such a practice gives students a chance to go through the materials in advance of the lecture and to orient themselves. This practice can benefit a range of learners who for various reasons may need to work through materials at their own pace.

ii. E-conferencing/e-discussion allows students who may be self-conscious of their accents or their awkwardness with English (in the case of non-native speakers) to voice ideas and participate in discussions.

iii. Introducing students to web resources and research tools, for example, allows for an additional entrance into the business of research and locating resources (a fundamental skill in literary studies).

iv. Developing web-based writing skills and encouraging not only the use but also the production of web resources promotes the acquisition of transferable skills

v. The challenges faced by first-generation university students, mature students, or students from under-resourced schools can be compounded by IT. For example, such students may lack experience and confidence with computers. Many mature students do not really know how to operate a keyboard or have touch typing skills. Such stumbling blocks create additional problems for students who are expected to use computers and computer-based technologies.

 

32. Appendix S: ‘Digital Divides’

 

32.1 Introduction

The growing importance of ICLT in education and of Internet-based information and services can widen the ‘divide’ between the information 'haves' and 'have nots' and affect the opportunity to participate and engage with both formal and informal education, training, information and employment opportunities. 'Digital divides' involve a range of interconnected social, economic and cultural factors including:
 

32.2 Home Computer Ownership & Access

Those without home access, may be able to use public access points (e.g. libraries, schools, colleges, universities, community centres, cyber cafes etc.) but learning in public can make some people feel uncomfortable and barriers may exist relating to location, availability, lack of adequate child care, security, facilities for the disabled, ethnic minorities and the elderly. There are also access issues for groups such as prisoners, refugees, asylum seekers, the homeless, those in hospitals and in care and religious groups who won't let their children use computers.
 

32.3 Cost

Cost can be a financial barrier to ownership and use related to low income levels. The speed of technological change and the fact that commercial providers target the most profitable segments of society first, does not necessarily deliver affordable, usable ICT for all groups in society.
 

32.4 Disability

Key issues include cost and accessibility and usability of technology and content.
 

32.5 Education & Literacy

Certain levels of both language and computer literacy are needed to benefit from the new technologies and the content they offer. If people lack the confidence and skills necessary to use the technologies, they need to have access to people to help them learn.
 

32.6 Relevance

While ownership of a home computer makes it easier to share knowledge and expertise and find a purpose and use for computers perceptions of the relevance of the technology and content to daily life and existing interests can lead to a lack of interest in learning to use the computer (e.g. people can only send e-mails if they know those who can receive them). Individuals in higher socio-economic occupational categories are more likely to use ICT at work and children also develop their use of ICT in relation to its perceived relevance to their current social position, gender role and peer group culture.
 

32.7 Type of Technology

There is a divide between those who have access to fast, powerful computers, broadband Internet connections & peripherals (e.g. printers, scanners, digital cameras) and those who have old, slow computers and no, or very slow internet connection and those who only have digital television as their primary means of access. Geographical location can be a factor in whether accessible broadband connections are available.
 

32.8 Support

Those with access to technological and human support and resources can use this informal information resource to support their own computer use at home. (e.g. access to workplace environments and/or family and friends with expertise to solve technical problems, share ideas, interest, software, advice etc.) Lack of support and software and technical resources can result in machines not being used.
 

32.9 'Free 'Time

Women, or lone parents, who assume the major responsibility for family care, are less likely to have time to explore the Internet.
 

32.10 Content

Content is often not of equal accessibility, usability, relevance and value for all groups in society.
 

(See http://www.becta.org.uk/research/reports/digidivide.html)

 

33. Appendix T: Video/Computer Games


i. Many games feature very detailed graphics, complex interface systems, character Artificial Intelligence, full motion video scenes, high quality sounds music & speech and multiplayer and online options.

ii. For games to be successful they are designed to only take a very short time to understand and so have potential in education, especially through providing design tools in educational versions

iii. Developments in game design, such as graphical techniques, plot and character  development, user interface design, and making the player learn, can be incorporated into the development of learning and teaching materials.

iv. Online gaming is expected to be the largest area of expansion in the video games sector; multiplayer online gaming is slow to develop in UK because of low broadband take-up but countries with widely available broadband have extensive online gaming

v. Games can present learning opportunities and skills in a way that is attractive to young people combining interactivity with a familiar and yet novel situation, with clear and agreed aims for learning.

vi. The role of the teacher in structuring the activity of the learner remains crucial and the teacher requires good understanding of the game in order to use it effectively.

vii. Working with specific and relevant elements or sections of the game may be more useful than using the game as a whole.

viii. Simulation games can offer learners sophisticated scenarios to support meaningful post-game discussion.

ix. An imaginative and well-produced game may be flexible and complex enough to offer a range of educational opportunities.

x. Games could provide motivation, develop basic and strategic skills and encourage collaboration and the development of team, social, communication and resource sharing.

xi. Games have a significant advantage in that pupils receive immediate feedback on their actions and decisions, inviting exploration and experimentation.

xii. Games can stimulate curiosity and encourage experimentation in a safe cost effective “virtual” environment using virtual materials that are infinite and freely replaceable.

xiii. Games can alter the laws of physics (e.g. Speed up or slow down time)

xiv. Games can encourage familiarity with technologies, and learning how best to use and manipulate software.

xv. Handheld consoles offer interesting possibilities for low-cost learning-software development,

xvi. The next mobile phone generation should bring greatly increased bandwidth, and the ability to play more complex mobile-to-mobile games.

xvii. In the UK, take-up of Interactive TV has steadily grown, with games being one of several forms of entertainment available through this media.

xviii. Some people who don’t own computers, own consoles and games and are therefore familiar with them.

xix. Games generate more revenue than music, TV, movies and require a diverse set of skills with creativity and imagination being the most important and so offer careers for artists, animators, scriptwriters, programmers, music/sound, producers, etc.

xx. It helps for learning to be fun although the learner can be ‘engaged’ with learning without having ‘fun’. Having fun can be a means of sustaining interest over less enjoyable learning activities/challenges

xxi. People enjoy activities that are challenging.

xxii. Speech input could be a future way people interact with games.

xxiii. Broadband will allow ‘episodic development’ where user feedback can inform the development of future episodes of the game. This would speed up the development of the game, as only the initial episodes need to be ready for people to start playing.

(See http://www.jisc.ac.uk/techwatch/reports/tsw_02-01.rtf)
 

34. Appendix U: Broadband


i. The availability and take up of new broadband technologies in the wider community potentially removes access barriers to e-learning.

ii. Broadband services offer always-on connections and faster, more reliable data transmission rates reducing the potential differences between on-campus and off-campus learning experiences.

iii. Achieving widening access to learning, in more places and to more sorts of people, especially those not familiar with or antipathetic to PCs and formal learning situations becomes easier as broadband services spread and interfaces become more intuitive and consistent with those used in other parts of daily life (VCRs, games consoles, mobile phones).

iv. “Always on” means that individual machines are more vulnerable to attack and so security, appropriate data encryption and virus and firewall protection are important.

v. The amount of available bandwidth constrains the range of possibilities open to institutions. Ordinary telephone lines are fine for simple text email and text based web surfing, but unsuitable for any kind of multimedia application or for moving around large data files.

vi. One-way systems are essentially content distribution media. The greater the bandwidth of the return channel from the learner, the more possibilities there are for meaningful interaction.

vii. The most feasible and likely contenders for supporting off campus study are ADSL and cable networks.  3G mobile telecoms have the potential to support broadband based learning but they are unlikely to be widely available or affordable for some time.  Other services that are likely to have limited niche potential are Broadband Fixed Wireless (for mainly urban areas) and satellite services (for mainly rural areas).

viii. The main value of broadband is faster access to systems and resources and the feasibility of studying online instead of downloading resources for offline study.

ix. Audio enriched study materials controllable through a web interface may be a powerful learning medium.

x. The benefits of multi-access digitised video clips available on-demand are potentially enormous although expensive to deliver.

xi. Broadband access from the home reduces the difference between the home and campus.  It makes many homes increasingly effective as places of study and will increasingly raise the issue of the best use of the campus, school or learning centre.
 

See http://www.techlearn.ac.uk/

 

35. Appendix V: Wireless Local Area Networks


Wireless Local Area Networks (LANs):
i. are a way of linking computers with wireless cards installed together without using cables. A wireless network does not completely eliminate the need for wiring but does reduce the number of wires that are needed and provide flexibility for location of PCs and access points. With wireless LAN cards in their computers students and staff they can share data even in the absence of a network by using "peer-to-peer" networking.

ii. provide enhanced flexibility as rooms can be re-arranged in the way that the teacher and student might want and all teaching spaces (including laboratories and outdoors) can become ‘computer rooms’ as laptops can be provided where they are wanted.

iii. allow anyone to move around with their computer while remaining connected to the network without having to keep logging on.

iv. enable students and staff to work online together wherever, and whenever it suits them, enhancing collaborative work and teaching methods.

v. are a way to manage access to the Internet and Intranet for students’ own machines. Disabled students for example may have enabling and assistive technology and software.

vi. can be very useful where large amounts of information are needed while working, or where information is continually being updated. They can greatly enhance the learning experience, and mean that students do not need to memorise so much information and develop a valuable skill for the workplace.

vii. and laptops can be a method of improving interaction with students during class as students can use their computer to ask questions or indicate honestly whether they understand what is going without the embarrassment of revealing to their colleagues that they do not understand. Disabled students may also prefer to use this private method of communication with lecturers and other students. Equally, teachers can poll students understanding and get more complex responses. Results of class tests or "quizzes" can also be collated immediately and fed back to the teacher to get instant feedback on the students' understanding.

viii. can facilitate the interfacing of scientific equipment with computers in both the laboratory and the field with no trailing cables so that where an experiment is being demonstrated the students can capture the live data for analysis and view it immediately using any assistive technology if required.

ix. can enable course updates, of any kind, to be broadcast to students, so they will receive them as soon as they come within range of an access point.  This could be a new piece of work, feedback on existing work, changes to the course schedule etc.

(see http://www.techlearn.ac.uk/)
 

LINKS to other SHFEC website sections

SHFEC home page , ICT advice Plan