- Remedy
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- Remedy Meetings & User Groups
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- Action Request System discussion list (ARSList)
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This is a very active discussion list patronised by Remedy customers
world wide, and totally independent of Remedy and BMC.
To join, or to consult the official archives, start at
www.arslist.org
ARSlist archives, forums (fora?) and FAQ:
- Other ARS sites/discussion lists/etc.
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- ARSperl
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ARSperl is a Perl interface to ARS, and it is a valuable resource in using ARS.
- Other ARS Projects
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- ARS Object History
- "ARSOH is a server side daemon which enables Remedy administrators and developers to maintain a running
history of changes to ARSystem workflow objects in a centralized repository."
- Help Desks
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- Icons, Images & Graphics
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- Free Utilities
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Companies and individuals listed below offer products for use with ARS
which are available without payment, though some may have both free and
chargeable versions. Products available for a limited period for
evaluation are not included.
- Wildstar Foundation Architecture for ARS
"... a collection of utilities, workflow objects, and documentation used in developing solutions on the
Remedy Action Request System Server platform."
- UWIP
has some "freestuff"
including the ARLogReader Perl script written by Tim Widowfield.
- remedytools.com
has a useful download section.
- Matt Reinfeldt's Downloads
- includes contributions from Ashraf Kamal Khalid and others as well as Matt himself
- Buoyant Solutions has a range of offerings.
- The DaVoid web site (Thomas Terhaar) has several free tools,
compiled using VisualStudio.NET 2003.
- Neil Anderson has some "Useful bits of Perl code"
- Stephan Nerlich has some Useful tools & documentation
- Derek Berube has a Java tool, the arsperfmgmt package
for parsing AR System filter and API logs
- ARUtilities offers
the free utility ARUExport.
"ARUExport is a utility that allows you to choose multiple forms from a list
and export their data. It is easier than waiting for each form to finish or
opening multiple user windows. ARUExport gathers information provided by the
user and sends that information to runmacro.exe (which is a free utility that
is installed with Remedy User)"
- Ben Chernys, of Software Tool House,
has a free notepad-like editor for changing diary field content:
Diary Field Editor
- Mini-Documentor - view AR System schema and field details,
displayed via JSP and Java API, written by Tom Jama
- AREA/Perl
- "a small application that integrates Perl and Remedy's ARSystem's
External Authentication (AREA) mechanism."
- Westover Consulting's Free Utilities
- ARSdoc and addREM
are available from this site.
- QuickSearch
provided by Stephen Lumini
- ASPAR
- free Active Server Page Component that can communicate with an ARS server.
- MainHelpDesk
has many useful things, including macros, utilities, code and documentation.
- Elegant Software Producers
- provide several
free ARS utilities.
- AR email interface
- Perl scripts courtesy of Don Moore.
- Thomas McQuitty's pages
- includes some free ARS utilities written by himself, also an API tutorial.
- Matthew Porter offers a getId's utility.
- Real Refined Resource Scandinavia AB has a
simple record locking module and other utilities.
- Inspirational Technologies
has a password changing utility.
- Jython-to-Remedy ARS Integration
by Tom Widowfield
- The XQSE offers a MySQL Filter Plugin and a Weblog Plugin
written by Sebastiaan de Man.
- Symbiont Solutions offers the Symbiont Asset Discovery
- Password changing utility
(Spanish language)
- Other Free Products/Utilities
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Here are listed free products which, while not directly related to Remedy ARS, have been recommended by ARS professionals
as useful in their work.
- Spell Checker
- Javascript to invoke M/S Word to spellcheck a field, useful with Mid-Tier
- Jext - open-source editor (Java based) that runs on Linux, Windows and Mac.
- Vim - open-source editor.
- RRDtool - use it to store and display data from the Server Statistics form.
- log parser
from MicroSoft.
- AutoCAD viewers
- you can have an AutoCAD (DWG) drawing and want to attach it to Remedy then view it with workflow.
- "The best site for free web services to consume is http://www.xmethods.com/.
There are hundreds of them" - Kelly Deaver
- James - TheJava Apache Mail Enterprise Server is a 100% pure
Java SMTP and POP3 Mail server and NNTP News server.
- Documentation & Miscellany
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- Alternatives
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