Student Services Centre – Contact Us

The Student Services Centre (SSC) is located on the ground floor of the new part of Building 37, directly opposite the Jubilee Sports Hall on Highfield Campus.

We continuously work towards improving the services we provide to meet the needs of you, our customer.   We therefore welcome any complaints, compliments and suggestions you may have through your experiences of the services we provide.  Receiving your feedback will help us to provide the best possible service.

To let us know about any complaints, compliments and suggestions please do so by:

Tel: +44(0)2380 599 599             Internal: 29599outsideofbuilding 

Fax: +44(0)2380 599 595           

Email: ssc@soton.ac.uk

Or you can write to us at:

Student Services Centre                                         
George Thomas Building (37)                                   
University of Southampton
University Road
Highfield
Southampton
SO17 1BJ


We appreciate that there are times when our customers may wish to make a formal complaint regarding our services.  Should you be dissatisfied with the services we provide please consult our University of Southampton formal Complaints Procedure which can be found online. 

Please visit: http://www.calendar.soton.ac.uk/sectionIV/student-complaints.html



Please ensure that you quote your ID number when emailing or telephoning us. 

The Student Services Centre has a dedicated telephone number and e-mail address for members of staff with queries about students. These contact details are available from your School Manager, Head of Professional Service or from the Student Services Centre.


Opening Hours

Monday, Tuesday, Thursday, Friday 09:00 – 17:30

Wednesday 09:00 – 15:30

Getting Here

The Student Services Centre is located on University Road, on the University’s main campus, Highfield and is approximately 3 miles (5 kilometres) from Southampton city centre.  For more detail on directions and location of the Student Services Centre, please see the University Getting Here pages.