Book an appointment with a librarian

If you would like help at any time, just complete this form and we'll arrange a session with you - or drop in on one of the enquiry desks at any of our sites.

Who is eligible to use this service?

The deskside training service is available to staff (University, NHS and NERC) and research postgraduates only.

To make a request for training, complete the form - you should receive a reply within two working days*.

If you are an undergraduate or taught postgraduate student, please contact your School Liaison Librarian directly if you need help with library resources.

Online help

For some appointments we can offer help online. We can invite you into an online meeting room where we can view your computer screen, and guide you through resources exactly as you see them.

This is available wherever you are - on campus, at home or anywhere else in the world (however appointments are likely to be only available during office hours).

 

* During October all Library staff are extremely busy and we may not be able to achieve our target during this period - we apologise in advance if this is the case

Your details





About your request

It would help us if you could give a brief outline of what help you require, and when you would like an appointment (although this is optional)



Where would you like to receive help?


Some comments from people we've helped:

"All of my questions were answered allowing me to competently use EndNote for writing my thesis. Knowledge of trainer and delivery was very good. Thanks!"

"Really helpful. I think the main thing to say is that one comes away with a much higher level of confidence."

"The session [...] was very helpful; I wish that I had approached her beforehand as she was able to answer all my questions [and] guide me towards a better way of searching. Many thanks."

"I learned a great deal which I can use in my teaching and research activities and pass onto students. Thanks."

"I found it very relaxing being able to have a training session in my own working environment and on a one to one basis. I could ask questions relevant to my work and would not have any problems contacting you for assistance in future."