Communication and collaboration

Email-related services
Service Components
Email hosting
  • Alumni 'Email for life'
Email infrastructure
  • Email archiving
  • Email filestore
  • Email virus protection
  • Email spam protection
  • Email local and sub-domain management
Email lists
  • Majordomo email lists
  • Special bulk emailing
Exchange email
  • Outlook email via MAPI
  • Entourage email via MAPI
  • Linux email via IMAP
  • Web email via OWA
  • Web email via SUSSED
  • Web email access via Webmail
  • Mobile email access
University telephone service
  • Telephone and fax line installations (new services)
  • Moves, Adds and Changes (existing services)
  • Telephone instruments (basic and special)
  • Wiring and cabling installations
  • Links to public and other private networks
  • Switchboard operator services
  • Call Centres
  • Voicemail
  • Call logging, billing and reporting
  • Call recording
  • University Telephone Directory
  • Special services (hotlines, conference calls etc)
  • Pagers
  • Public payphones on University premises
  • Dial-up connections to University data network
  • Collaboration through Telephone Liaison Officers (TLOs)
  • User training and day-to-day support